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Manager - Information and Training

  • Contribute to the implementation of National projects through effective delivery of information, referral, training and education, data analysis, product delivery and stakeholder engagement
  • An opportunity to lead growth and influence in a rapidly growing, national not-for-profit organisation
  • Help us increase the profile and awareness for people with brain injury and the issues that impact them

Synapse is Australia’s leading brain injury organisation – and we’re making Australia a more supportive and understanding place to live for people experiencing brain injury.

Our people are what make us who we are, and we have built a strong, supportive culture. So, it’s incredibly important that we find the right person to join us.

Synapse provides a range of services for people who have been impacted by brain injury and disability. We promote quality of life, self-determination and choice through information, specialist supports, NDIS services, advocacy and targeted research activities.

We are a respectful, diverse and family-friendly organisation who truly value and support our staff and our clients, and we believe in providing opportunities for our people to grow with us.

About the Role:

The Manager, Information and Training provides operational management of relevant business units and projects across Queensland that lead the localised development of initiatives improving knowledge management, organisational learning, efficiency and business performance.

The position will act as a critical connector between State Management representatives and supporting organisational functions to strengthen efficiency of resourcing activities and implementation strategies with relation to information, referral and training activities.

About You:

As the ideal candidate, you demonstrate personal alignment with Synapse’s core values. You will value a person-centred approach, positive and respectful relationships with other members of the Synapse team, you will be confident and driven to contribute to positive change within the sector and enjoy networking opportunities. You will have demonstrated excellent work ethic throughout your employment history and present yourself in a professional, friendly and engaging manner. It is also important you are able to work autonomously with the support of your team.

In addition:

  • Degree qualified in Business, Training and Education, Projects or equivalent
  • Experience developing and implementing business plans and strategies
  • Have the demonstrated ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
  • Strong leadership capability
  • The ability to influence and work collaboratively with a range of stakeholders including peers, direct reports, external organisations, funding bodies and government agencies
  • Experience in developing and sustaining a network of professional relationships with funding agencies and other partners in the community services sector is desirable
  • Proven time management skills and the ability to balance conflicting priorities and work to tight deadlines.

Synapse can offer you:

  • A warm, flexible and supportive work environment
  • Training and development opportunities
  • Salary Sacrificing options


Position Description: A copy can be obtained below in the supporting materials section, or via our website at https://synapse.org.au/about-synapse/careers/.

Please forward any enquiries to recruitment@synapse.org.au, using the subject line: Manager Information and Capability enquiry via EthicalJobs.

For more information, check our website: www.synapse.org.au.

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