• Permanent Part Time (11 hours per week. Monday and Wednesday 11am-5pm)
• Supportive team environment
• Excellent benefits including salary packaging

About the Company

St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 6,000 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About the Department

The Barbara Walker Centre for Pain Management is a multidisciplinary pain service. The outpatient interdisciplinary service provides assessment and treatment patients with persistent pain. The service is an interdisciplinary service comprising of Medical and Allied Health staff working as an integrated team to address the medical, physical and psychosocial factors contributing to the persistence of pain and its consequent disability. The Centre services a diverse group of clients from around Victoria (including Worksafe and TAC clients), many with complex needs and co-morbidities (psychological complexity, significant physical impairment, medication related issues, risk issues, litigation, employment), offering treatment both individually and in groups. The Service is accredited as a Tier 1 ANZCA FPM (Faculty of Pain Medicine) training centre. BWCPM is part of the Health Independence Programs (HIP) at St Vincent's Hospital Melbourne.

About the Role

We have an exciting opportunity for you to be part of a well-established administration team working alongside clinical and support staff. We have a professional administration team ready to provide you on-the-job training and support. You will provide a full range of administrative support to the BWCPM department as required and in accordance with the policies, procedures and values of St Vincent's Health.

The classification for this position will be HS2 ($66,700 per annum).

Duties

• Meet and greet patients attending BWCPM
• Provide an efficient and organised reception area
• Enter required data efficiently and accurately into multiple data management systems
• Medicare billing and reconciliation
• Management of Waiting list and appointment bookings
• Report to the Administration Team Leader

Qualifications, Skills and Experience

• Year 12 or equivalent levels of numeracy and literacy
• Experience working in reception/administration in a busy and complex environment
• High degree of computer literacy
• Professional telephone manner and empathy/awareness of patient care
• Excellent communication and demonstrated organisational skill with the ability to multi-task
• Prior experience in a healthcare environment is desirable
• Knowledge of medical terminology and Medicare billing is desirable

Benefits

• Salary Packaging
• Employee Assistance Program
• Work for one of Australia's leading hospital groups

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator, Chris Delamont on (03) 9231 1507.