Dear Retail Manager,

Are you an inspiring retail leader with a passion for visual merchandising and creating exceptional customer experiences? Our Albany store is looking for a dynamic Retail Manager to bring creativity, community spirit, and operational excellence to our team.

At Vinnies WA, every visit to our stores should feel special. We want our customers to feel connected, inspired, and excited to discover unique treasures from our curated collection of donated fashion, homewares, and one‑of‑a‑kind pieces.

No two days are the same at Vinnies! If you thrive in a fast‑paced environment, love a good challenge, and want to use your retail expertise in a purposeful and rewarding setting - this is the role for you!

Apply now and make a meaningful impact in your community.

Yours sincerely,

The team at Vinnies WA

About the position

• Permanent Full-time position
• Albany location

As the Retail Manager of our Albany store, you will lead daily operations and drive growth in a permanent full‑time role. You’ll be responsible for achieving sales budgets and KPIs through strong operational standards, excellent customer service and an engaged volunteer team. By recruiting, training and supporting volunteers, you’ll ensure the shop is well stocked, compliant with guidelines and WHS requirements, and delivers a memorable shopping experience for our customers.

What you need

• Minimum 2 years Retail Management experience with a strong focus on inventory and store presentation
• A real passion for delivering incredible customer service
• Demonstrated understanding of stock control management
• Proven retail fashion sales experience with a drive to succeed and achieve results
• Excellent leadership and communication skills
• Ability to manage competing priorities, tasks and overall expectations; a strong can-do and hands-on approach to work.
• An ability to foster a positive team spirit and lead by example; inspiring action and passion for our greater Vinnies Mission.

Working for Vinnies WA

At Vinnies WA, you’ll be part of an organisation where people matter - both the community we support and the teams that make it all possible.

This is an opportunity to be part of an organisation that makes a positive difference to the lives of thousands of vulnerable West Australians, through a range of person-centred services and programs, made possible by the revenue raised through our Vinnies shops, generous donations, fundraising events and grants, and over 4,000 dedicated employees, volunteers and members.

More than this, as a not for profit, Vinnies WA are able to offer our employees:  

• Generous tax-reducing salary packaging benefits 
• Leave Loading + Birthday leave benefit 
• 15% team member discount card to use in our retail shops
• Free parking bay

Screening & Application Process

At Vinnies WA, we are committed to providing a safe and engaging environment for children and vulnerable people to ensure that their rights, needs and interests are met and that they are protected from harm and abuse.  As such, we ensure that our preferred candidates are appropriately screened prior to any offer of employment, to make sure that the right people are in the right roles.  Screening will consist of Police Criminal History Check, Legal right to work in Australia and Working with Children Check (if required).

If you are passionate about our “good works” and are excited for the opportunity to represent Vinnies WA, we would love to receive your application (hit “Apply now” below).

We are committed to creating a workforce that is as diverse as our Society. As an Equal Opportunity Employer, we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, orientations and backgrounds.

Applications will be reviewed as received. No recruitment agencies please.