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Mental Health Support Worker - Ipswich


Job no: KF4GP

About Us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

On offer: 

  • Based in Ipswich
  • Full-time & Permanent
  • SCHADs Level 3 + Super + 17.5% Leave Loading
  • Salary Packaging options (up to $15,899 tax free!!)
  • Meals and entertainment allowance of up to $2,650!!
  • Paid parental leave
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
  • Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
  • Work within a multi-disciplinary, clinical and non-clinical supportive team environment
  • Excellent training and career development

Role Overview: 

  • Provide regular, flexible, non-clinical support to service users that is sensitive, client-focused and community oriented
  • Assist service users to review their needs and resources to assist in the development of Client Support Plans
  • Support service users to build their own capacity to enable their recovery journey
  • Effectively use electronic client management systems including self-management of rosters and timely completion of case notes
  • Routinely perform outcome measures and other data collection
  • Attend and participate in case review meetings and professional development activities.


  • Minimum of a Cert IV in a Community services related discipline (ideally a completed degree or Diploma)
  • Experience, skills and knowledge in working with people experiencing mental illness
  • Understanding of and ability to apply the principles of a recovery-oriented, person-centred, and strengths-based approach to service delivery
  • Ability to implement and facilitate capacity building activities with participants
  • Ability to demonstrate initiative and work independently
  • Capacity to collaborate within a multidisciplinary team and across a range of organisations
  • Must be eligible to apply/currently hold a Blue Card
  • Must hold a current /be willing to apply for NDIS worker screening clearance
  • Current driver's licence

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply, submit your application via the Apply Now button and complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt.

How to apply

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