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After-Hours Service Leader - Launceston


3 hours left to apply

  • Job no: 7GAYE

About us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

About the service:

The Head to Health service model is tailored to the needs of the local community and offers a combination of peer-integrated recovery and clinical support to provide a safe, welcoming and supportive environment for people experiencing psychological distress.

On Offer:

  • Based in Launceston, TAS
  • Full-time, Permanent opportunity (Part-time will be considered for the right candidate)
  • Excellent Base Salary plus Super
  • Salary packaging options (up to $15,899 tax free!!)
  • Meals and entertainment allowance of up to $2,650!!
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time
  • Paid parental leave
  • Excellent training & career development 

Role Overview:

The Service Leader provides practice management and operational support to the Head to Health After-Hours Team and Peer Workers to help them deliver high-quality, evidence-based clinical care. including:

  • Provide instructions, guidance, support and actively work with the team to improve identified skill areas
  • Monitor and review the systems and processes used in the After-Hours Service. Use the collected information to analyse service delivery outcomes and to enhance the effectiveness of clinical support
  • Manage the team's rosters, administration, and operational needs, in conjunction with the Service Manager
  • Provide direct support to clients as required
  • Ensure team members meet key deliverables as outlined in their individual work plans and position descriptions 


  • Minimum Diploma or Certificate IV qualification in Mental Health or other related discipline
  • Experience and skills in working with people experiencing mental illness
  • Availability to work extended hours and weekends, with some daytime hours as needed
  • Demonstrated capacity to relate to clients and other stakeholders with dignity and respect
  • Ability to think and act calmly and deal sensitively with distressed people
  • Well-developed judgment and evaluation skills demonstrating a working understanding assessment and care planning
  • Understanding of the principles of duty of care, rights to privacy, and confidentiality
  • Demonstrate effective listening, communication skills, empathy; and the capacity to relate with others with dignity and respect
  • Commitment to professional development and willingness to participate in training as required
  • Ability to implement and facilitate planned activities resulting in greater community access and support
  • Demonstrated communication, problem solving, and organisational skills
  • Demonstrated ability to work with families, carers, government agencies and community services
  • Demonstrated skills in organisation and time-management, including the ability to work under pressure and balance multiple tasks
  • Excellent verbal communication and written skills
  • Must be eligible to apply/currently hold a WWCC
  • Must hold/be willing to apply for NDIS worker screening clearance 

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.  

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role. 

Applications will be viewed and actioned upon receipt. Please note the closing date may end sooner if a sufficient number of suitable applications have been received.

For queries email [email protected] using the subject line: After-Hours Service Leader - Launceston enquiry via EthicalJobs.

Apply now

Applications for this role will take you to the employer’s site.

Stride's logo
Apply now

Applications for this role will take you to the employer's site.

3 hours left to apply

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