Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John WA is a not-for-profit organisation that is most known for providing WA’s ambulance service, but we also deliver a range of healthcare services to support healthy and resilient communities. For example:

• we maintain a state-wide network of defibrillators,
• we teach life-saving first aid skills to more than 400,000 people each year, and
• our Urgent Care centres provide an alternate pathway for minor injuries and illnesses, rather than congesting hospital emergency departments.

A job to be proud of:

The Business Intelligence department at St John WA uses data analysis and visualisation tools to help the organisation make informed decisions to better serve the community.

An exciting opportunity is now available to lead the department in the role of Head of Business Intelligence, on a 12-month contract while the substantive occupant is on parental leave.

This role reports to the Chief Performance and Risk Officer, and is based at our State Office in Belmont.

Applications are encouraged from experienced analytics or business intelligence industry professionals who are keen to contribute their skills and experience to a community focussed organisation.

What you’ll do:

The Head of Business Intelligence is responsible for strategic leadership and management of the Business Intelligence department, with a focus on:

• Driving the department’s vision, strategic direction, and specific priorities.
• Ensuring suitable resourcing, a sustainable structure, and clear role expectations.
• Overseeing the implementation of appropriate methodologies, tools, architectures, and governance policies.

The department consists of an Analysis and Reporting unit (10 FTE), and a Data Engineering and Governance unit (3 FTE) – each with their own dedicated Manager leading day to day operations and reporting to the Head of Business Intelligence. Current team members have diverse backgrounds with qualifications including physics, mathematics, software engineering, biotechnology, and psychology, and have previously worked across the government, private, academic, and defence sectors.

The Analysis and Reporting unit operates as an in-house consulting team, providing analysis and decision support services, developing automated information products, and advising on data and statistical matters. Key clients include the CEO, Board, Senior Leadership Team, Department of Health, State Parliament, and a wide range of internal, government, and community stakeholders. The Data Engineering and Governance unit develops ETL pipelines, maintains the on-premises data warehouse, and administers the department’s cloud-based reporting tool (Power BI Premium).

In a typical day as the Head of Business Intelligence you might:

• Represent the department in high level meetings, working groups, and Project Boards.
• Provide expert advice to senior internal stakeholders on data and statistical matters relating to strategic decision making, contract management, media liaison, and government relations.
• Plan and prioritise work packages for execution by the Managers and their units.
• Meet with external stakeholders from government, community, and academic organisations.
• Advocate to the Senior Leadership Team on behalf of the department, to build an authorising environment and encourage appropriate investment in resourcing and technology.
• Coach and develop the department’s Managers and other senior team members.
• Engage with internal stakeholders across the full breadth of the organisation – to cultivate effective relationships, manage expectations, and promote the department’s services.

What you’ll need:

Experience:

• 6+ years of experience in business intelligence or other data driven roles.
• 2+ years of experience in leadership and management roles.
• Significant experience in leading the delivery of business intelligence projects and capabilities, preferably in a large and complex organisation with multiple stakeholders.
• Significant experience articulating the value of business intelligence services in order to create an authorising environment and drive cultural change.

Knowledge and Skills:

• Excellent critical and conceptual thinking skills.
• In-depth knowledge and understanding of best practices in business intelligence.
• Ability to communicate and negotiate at all levels across a diverse demographic of internal and external stakeholders utilising highly developed verbal and written communication skills.
• Ability to address complex issues requiring research, investigation, analysis and the practical application of problem solving skills.
• Strong technical knowledge of business intelligences architectures, methodologies, and latest advancements.
• Strong analytical skills with the ability to translate organisational needs into technical solutions that align to strategic objectives.
• Demonstrated ability to triage, negotiate, and prioritise numerous requests for critical work from senior internal and external stakeholders.
• Excellent leadership and management skills, with a focus on coaching and development of staff in highly technical roles.
• Ability to conceptualise, document, and implement policies and frameworks to ensure the delivery of intelligence products that are correct, complete, and appropriate.
• Demonstrated ability to effectively manage both financial and human resources.

Qualifications:

• Tertiary qualification within a relevant field, with a proven track record of continuous professional development.

What we offer:

• Rewarding and diverse work giving back to your community
• Great supportive team and an innovative working environment
• Salary packaging options
• 17.5% leave loading
• $1,200 clothing allowance
• $500 health and wellness allowance
• Two additional leisure days
• Free first aid training and ambulance cover
• Free onsite parking

To apply:

Applications must include a comprehensive CV, and a cover letter of no more than two (2) pages, that clearly outlines:

• Why this opportunity interests you and your motivation to apply.
• An example of a project you have led that involved using data to inform strategic decision making.
• An example of when you have needed to provide advice on a complex/technical topic to senior executives who did not have relevant domain expertise.

For further information please contact Talent Sourcing Specialist Arnela Celikovic via 08 9334 8293 or [email protected] using the subject line: Head of Business Intelligence enquiry via EthicalJobs.

The successful candidate must be fully vaccinated against COVID-19. This will include providing evidence of vaccination.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

Please note that St John WA will not accept recruitment agency applications for this position.

St John WA reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.