Do you want to work for a highly principled organisation that values you and aims to be flexible and responsive to the needs of the people we support, as well as be part of a team that is happy to see you? Do you connect people to the best services and resources that is right for them? If so, read on!

The Support Connector works within the Support Coordination team and primarily assists in researching and linking people to allied health and other services, and establishing service agreements. The role is the first point of contact for new requests, including new enquiries, and responds or refers to Support Coordinators as appropriate. This includes providing back-up when Support Coordinators aren’t available. The Support Connector also maintains our data and knowledge base of all services and resources available to the people we provide support to.

The working hours are Wednesday, Thursday and Friday, 9am to 4.30pm. Although flexible hours will be considered if addressed in the cover letter. Wednesday and every 2nd Friday are non-negotiable.

You will work with a small, supportive team to provide a personalised service. We are all about relationships and we work in true collaboration with the people we support having optimal control over the supports they receive.

Selection Criteria:

• Experience working with people with disability in collaboration with family and other informal supports
• Understanding the notion of person/family business versus service business in building right relationships
• Demonstrated experience in supporting people with disability to connect to, engage with and coordinate with their chosen service providers
• Experience maintaining a data base and supporting the work of a Support Coordination team highly desirable
• Proven skills in strengthening a person’s ability to coordinate their supports, as well as participate in their community
• Well-developed research skills with regards to finding resources/ opportunities that a person with disability can access within their community

What we seek:

• Experience in working with people or lived experience with disability
• Broad experience in communities/disabilities sector
• Reliable, friendly and warm with a mature and positive nature
• Experience and understanding of the nature of issues in working and handling matters of a sensitive and confidential nature
• A high level of computer literacy

Certificates required:

• A NDIS Worker Screening clearance card, or a current Yellow card and/or a Blue Card with Positive Notice Card exemption, or ability to obtain
• A current Senior First Aid Certificate + CPR Certificate or equivalent, or ability to obtain
• Quality, Safety and You, NDIS Worker Orientation Module certificate

Benefits:

• Being part of a highly regarded, value-based organisation
• Paid lunch breaks
• Birthday Leave
• Access to treatments from company practitioner
• Lovely office space located in New Farm
• Rostered on-site parking provision
• Close to public transport stops

About us:

Staffing Options is a private fee for service agency which commenced in 1997. This was in response to a need for experienced disability and aged care support workers. Since then, Staffing Options has developed and is able to respond to a wide range of requests, some of which include:

• Temporary/emergency relief staff
• Ongoing brokered supports
• Community participation
• Collaborative support for people with disabilities
• Host Home
• Aged care
• Payroll services
• Support Coordination
• Plan Management