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Parents Next Facilitator

Settlement Services International
  • Covering Sutherland/St George Area
  • Permanent position, working 3 days per week
  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!

About SSI

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide thought leadership within our sector nationally and globally.


SSI Employment and Enterprises provides recruitment services, pre-employment planning and training, and work experience opportunities to help people establish suitable career pathways.

Meaningful employment is an important component to a stable, secure and independent future. SSI works with long-term unemployed, newly arrived refugees, people seeking asylum, migrants, young people and people with disability to achieve this.


The Parents Next Facilitator will lead and manage a caseload of participants and identify opportunities relating to activities/training and education and continually build relationships to assist participants in attaining sustainable employment career objectives.


  • Direct engagement of participants in career planning, strengths, assessments, accessing support services, training and programs.
  • Manage a caseload of parents who are experiencing Language barriers, Computer Literacy deficiency and unemployment including long-term unemployment.
  • Conduct intensive regular face-to-face meetings with parents and planning forward
  • Delivery of group based employability skills training
  • Ensuring all contractual requirements are continuously met, including timely recording of file notes, reporting outcomes and resulting of appointments in the Employment Services System (ESS)


The successful candidate will ideally have:

  • Experience with ESS Web/Employment Services
  • Case management experience
  • Knowledge of relevant legislation including Anti-discrimination, Equal Employment Opportunity, Strong interpersonal and customer service skills with the ability to effectively build relationships
  • Proven ability working to targets and KPI's
  • Strong interpersonal and customer service skills with the ability to effectively build relationships
  • Highly developed written & verbal communication and presentation skills

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Industry leading flexible working arrangement supported to work from home and office
  • Access to in-house training and learning opportunities for professional development and growth
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process

At SSI we have a zero-tolerance for child abuse and is committed to creating and maintaining a child-safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialist will guide you through our process and next steps.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email talent@ssi.org.au or call Vimla Khooblall on 0423 619 392.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.

How to apply

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