About the Program

SSI is delivering the Asylum Seeker Employment Skills Support program (ASESS) on behalf of the NSW Government, providing employment support services to address the challenges experienced by asylum seekers in finding suitable long-term employment opportunities.

About the Role

The ASESS Employment Team Leader is responsible for ensuring exceptional, trauma informed, participant-centred service to deliver employment outcomes for asylum seekers.

Reporting to the Program Manager, the ASESS Employment Team Leader is responsible for providing day-to-day leadership of the ASESS program across Regional NSW. With Griffith as a base, you will be working across the Riverina Murray region and travel across the state, to oversee a team comprising full-time and part-time: ASESS Employment Navigators, Employment Advocate/s and Community Advocate/s

The ASESS Employment Team Leader monitors, tracks, forecasts and reports on KPI targets for the team, to ensure the delivery of the SSI Service Delivery Model (SDM) in full alignment with ASESS DEED requirements.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.  

Essential Criteria 

• Completion of or currently enrolled in Certificate IV in Front Line Management or higher qualification.
• The ability to motivate, lead and manage a team to deliver high quality customer service to deliver and achieve outcomes.
• Experience interacting with job seekers both in groups and in one-on-one settings.
• Trauma informed, customer centric approach with the ability to show empathy to ASESS participants.
• Good working knowledge of local, state and national labour markets.
• Proven business development, sales or marketing ability including excellent communication skills, high level negotiation skills, and persuasive ability.
• Strong ethics, accountability, and integrity.

Desirable Experience

• Previous experience working in the Employment Services, Community Services or complementary sector/s and an understanding of working with asylum seekers or refugees, preferably in employment.  
• An understanding of the challenges facing asylum seekers’ employment in Australia, or any lived experience in this area.  
• Skills in a language other than English would be an advantage.

About our Benefits 

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs.
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

All staffs who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] using the subject line: Employment Team Leader - Griffith enquiry via EthicalJobs or call us on 0410801184.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected].

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.