• Fixed Term 12 Months | Potential to Extend | Generous base, Packaging & Leave
• Richmond / Wurundjeri | Hybrid Workplace
• Shape how Australians discover, understand and access trusted autism support

Your Impact

Shape how thousands of Australians discover, understand and access trusted autism support. This is an opportunity to use your marketing expertise to make a meaningful difference to the neurodiverse community.

About Amaze

Amaze is a leading autism organisation driving change so that Autistic people and their families can live their best lives in a more autism inclusive Australia.

Amaze is home to Autism Connect, Australia's first and only national autism helpline, providing free, evidence-informed support to people across the country.

Amaze works alongside governments, employers, community organisations and service systems to improve inclusion, increase understanding and create meaningful change. Their work is informed by research, grounded in lived experience and shaped by what the autism community says matters most.

The Opportunity

Reporting to the Executive Manager – Services, the Services Marketing Manager/Lead will develop and deliver marketing and communications strategies that increase awareness, engagement and uptake of Autism Connect and related services, some of which will be new to market.

This is a hands-on service-focused marketing role. You will work closely with Amaze’s service teams to understand what communities are asking for, where people are getting stuck and what would make Autism Connect and related services easier to find, understand and use.

You will turn those insights into clear, accessible campaigns and communications. Using storytelling, digital marketing, partnerships and audience engagement to build awareness, strengthen referral pathways and support more people to connect with the right service at the right time.

Key Responsibilities

• Develop and deliver audience-centred marketing campaigns
• Create content and communications across digital, social, print and community channels
• Identify referral pathways and build relationships with relevant referrers
• Develop stories, case studies and impactful communications
• Work collaboratively to manage digital channels, website content and campaign activity
• Use insights, analytics and community feedback to improve campaign performance
• Identify opportunities to engage underserved and hard-to-reach communities

About You

You are a thoughtful and capable marketer who understands how to connect people with services, information and support. You are likely someone who enjoys both the thinking and the doing, excited to deliver high-quality work in a purpose-driven environment.

You come from a marketing and service delivery background and may have had exposure to community services, education or health. or another purpose-driven environment.

You will bring:

• Experience developing and delivering multi-channel marketing campaigns
• Strong communication, storytelling and content development skills
• Experience using digital marketing, social media, email marketing and website platforms
• Strong audience insight and stakeholder engagement capability
• The ability to translate complex information into clear, accessible communications
• Experience measuring campaign performance, using data to inform decision-making
• A collaborative and inclusive approach to working with others

Knowledge of autism, disability, neurodivergence or lived-experience-led practice is highly regarded, however all candidates with a genuine commitment to inclusive communication and community impact are encouraged to apply.

Why Join Amaze?

• Champion a more autism inclusive Australia
• Work alongside passionate and purpose-driven colleagues
• Flexible and hybrid working arrangements
• Salary packaging benefits
• Professional development opportunities
• Employee Assistance Program
• Gifted leave over the Christmas period
• A workplace committed to inclusion, accessibility and belonging

A Workplace That Values Difference

Amaze is committed to creating an environment where people feel respected, supported and able to do their best work.

Applications are welcomed from Autistic people, neurodivergent people, people with disability, First Nations peoples, people from

culturally and linguistically diverse backgrounds, LGBTQIA+ people and people with a wide range of lived experiences.
Amaze understands that everyone works differently. Reasonable adjustments are available throughout the recruitment process and employment journey. If there is anything that would support your participation in the process, please let us know.

If you are looking for a role where marketing can create genuine community impact, please apply with an up-to-date resume and one-page cover letter outlining why you are interested in the role and the skills you bring to it. For further information please email [email protected] using the subject line: Services Marketing Lead - Amaze enquiry via EthicalJobs.