• Become part of our family. Make a difference to young Australians through supporting their education
• 18-month contract, potential for 4 days per week
• Flexible location with remote or hybrid options

The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education.

Our team is growing and as part of our commitment to our five-year strategy, we are seeking a Systems Trainer to help build capability and provide an amazing employee experience. In this high energy, creative and engaging role, you’ll support the organisation in the design, development, delivery, and evaluation of innovative, high quality and engaging online, blended and in person learning programs, solutions and resources.

About our role

You will be responsible for:

• Design, develop and deliver technical training on our various platforms, including the creation of facilitator guides, presentations, task sheets / how-to guides, videos, and eLearning solutions
• Design and develop engaging digital learning resources using Articulate Rise and other contemporary tools
• Design and develop innovative online, blended and in person learning programs that are scalable and sustainable and support learners anywhere, anytime, anyway
• Facilitate engaging online, blended and in-person learning programs/solutions
• Curate technical learning materials and resources
• Create effective and compelling communications to promote learning programs and resources

About you

A lover of all things tech, you will a thrive in a role empowering a range of software users with the skills required to succeed in their roles. You’ll be working collaboratively with multiple stakeholders, utilising your excellent written and verbal communications to the full. As well as passion for community, you will bring the following:

• Cert IV or equivalent in learning design
• 3 years + in learning design/L&D role involving design
• Experience in designing, developing and delivering technical / systems training
• Strong online facilitator skills and experience delivering webinar / virtual training using Microsoft Teams
• Knowledge of Microsoft Dynamics CRM and Microsoft Power BI
• Demonstrated experience in applying adult learning principles, learning theories (including social learning) and contemporary instructional design principles in the development of learning programs and resources
• Experience with various technologies to create and facilitate engaging learning programs
• Highly proficient in Articulate Rise or other eLearning authoring tools
• Demonstrated knowledge of contemporary virtual facilitation principles and engaging face-to-face facilitation practices
• Understanding of principles of good visual/graphic design to create graphics and infographics to enhance learning materials
• Collaborative approach to effectively engage stakeholders
• Excellent communication, written and interpersonal skills
• Proficiency in SharePoint is desirable

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click Apply Now, we’d love to hear from you.

You may view the position description here, or view the attachment below.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.