We are seeking an experienced Training and Education Manager to lead the delivery and continuous improvement of Member Training & Education across Surf Life Saving NSW, ensuring high quality, consistent and compliant training aligned to RTO requirements.

The role oversees day-to-day operations while also shaping future direction through strategic influence, innovation and representation at state and national levels. It works closely with a broad range of internal and external stakeholders to drive improvements in both operational delivery and emerging initiatives.

What's in it for YOU:

• Flexible and hybrid working options
• An extra paid day off around Christmas time
• Contribute to a ‘for purpose’ organisation with exceptional leadership
• Time in Lieu for extra hours worked
• Continued learning and development opportunities
• Onsite parking
• Access to Fitness Passport discount
• Employee assistance program (EAP) for health and wellbeing
• Positive, driven and supportive organisational culture
• Boost your take home pay with Salary Packaging benefits
• Paid Parental Leave for primary and secondary carers
• Modern bright facilities with excellent staff amenities

Some of the key duties will include:

• Develop member-centred work plans for areas of responsibility
• Provide strategic and operational direction for the delivery and evaluation of SLSNSW training and education related activities
• Coordinate communications to members and key stakeholders to support the implementation of existing programs, new initiatives and policies/processes
• Ensure the coordination of State Education Committee meetings and forums
• Assist with the handling of member grievances/complaints relating to education and the RTO
• Represent SLSNSW on relevant committees, working groups and forums,
• Advocate for the needs and perspectives of NSW members in national discussions and decision-making processes
• Lead or contribute to the design and implementation of new initiatives, projects and innovation in member education
• Maintain and develop resources to support member training and education, including website content, handbooks and collateral
• Assist in developing relevant grant proposals and in exploring other funding opportunities

What you will need:

• Demonstrated experience in developing and delivering work plans linked to strategic plans/ objectives
• Experience in managing individuals and teams to meet organisational goals
• Demonstrated ability to influence and work collaboratively with stakeholders, including volunteers
• Proven ability to operate effectively in complex, high-volume environments, managing competing priorities and stakeholder expectations
• Demonstrated project management, budget management and change management skills
• Experience of evaluating the impact / outcome of programs or projects and implementing recommendations, proactively driving continuous improvement
• An understanding of most, if not all of the following: competency-based training; the Australian Vocational Education and Training (VET) Quality sector; the volunteer environment
• Excellent interpersonal and customer service skills along with excellent written and verbal communication skills
• Flexible attitude to work, including evening and weekend work and willingness to travel intra- and interstate

About SLSNSW

Surf Life Saving NSW is the state’s primary water safety and rescue organisation and one of the largest volunteer movements in the country. We support more than 83,000 members in 129 clubs to serve the community through the provision of beach patrol services, coastal emergency response, training and education, sports and junior development.

We are an EEO employer, and we embrace the diversity of our people.

Please note that only suitably experienced applicants meeting the above criteria will be contacted.

We thank you for your interest in working with SLSNSW.

Explore our website to review the position description.