• $120,000 - $140,000K (FTE) per annum excluding superannuation.
• Join a vibrant for purpose start-up growing rapidly.
• Opportunity to lead the organisation’s core operations and grow with the business

The Operations Lead is pivotal to the success of the Foyer Foundation, it is responsible for the efficient running of the organisation's operations and administrative functions.

This role is responsible for managing and streamlining administrative and operational processes across the organisation and the effective delivery of key corporate functions including finance, human resources, office/technology management, and governance.

Most critically, this role supports the wider Foyer team, and as the central hub in the organisation, plays an important part in fostering the collegial and collaborative culture that we value.

Who you are (essential):

• You have exposure to or experience working as an Operations lead
• You have a growth mindset and are comfortable working in an evolving start-up environment to manage multiple competing priorities and projects
• You are someone with experience in the not-for-profit or the capacity to quickly learn about the non-for-profit context
• You are proactive and resourceful with an ability to problem solve, show initiative, and work independently to service the organisation with a "can-do”, calm attitude
• You have excellent communication, interpersonal and management skills with experience managing internal and external stakeholders to deliver on a portfolio of multiple projects in parallel
• You have meticulous attention to detail and consider yourself to be highly process and procedure driven, and have the ability to balance this attention to detail with pragmatism to get things done
• You’re passionate about finding new ways to drive process improvement and make the organisation work better, promoting a culture of innovation at the core
• You have the ability to work well as a collaborative member of a team, and also thrive when undertaking independent work.
• You believe every young person deserves a thriving future and are prepared to work effectively with young people who have lived experience of homelessness and create the space for them to lead.
• You are proficient in the Microsoft suite of applications; Word, Excel and PowerPoint, and Google suite of applications.

Who you might be (desirable but not essential):

• You are a qualified professional with a tertiary qualification and/or specialised training in a field with an emphasis on Business Administration.
• You have experience working in a not-for-profit, social enterprise or start up environment.
• You have a strong understanding of corporate governance practices in an Australian not-for-profit context.

Research indicates that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised individuals often wait until they fulfil every requirement. If you believe you have the attributes to do the job but don't match every point on the job ad, that's perfectly fine – we welcome your application and would be thrilled to consider it!

Key responsibilities

• Provide effective leadership and guidance to the operations team.
• Oversee and manage operational budgets and accounts, with support from the leadership team and outsourced finance provider.
• Oversee all aspects of HR, including recruitment, onboarding, training, policies and practices, working closely with the leadership team external human resource provider and legal advisors.
• Oversee the relationship with the external IT service provider to ensure they meet the organisation’s needs for system reliability and project delivery.
• Manage the Company Secretary governance function with support from external providers.

Who we are:

Our purpose at Foyer Foundation is to unlock thriving futures for young people aged 16-24 who are experiencing or at risk of homelessness. We do this by growing the reach and impact of Youth Foyers. Youth Foyers provide a safe and stable home for up to 40 young people, integrating housing, education, employment and life skills supports, all under one roof.

There are currently 16 Youth Foyers across Australia, and we are in an exciting phase of growth and momentum working towards 50 Foyers by 2030.

Youth Foyers are delivered by a vast network of service providers, big and small, across Australia, working in communities in regional, remote and metro locations.

The role of the Foyer Foundation is to connect up this network and align activities nationally, gather evidence and insights, ensure quality Foyer services through learning and accreditation, and advocate with young people and our growing network. We play an entrepreneurial role, driving innovation and continuous learning and improvement across the Foyer network.

We are a networked organisation. Although we have a small core team, we have strong relationships with many external partners and collaborators, working together to achieve our collective goal of 50 Foyers by 2030.

What we offer:

• Flexibility and a focus on work-life balance.
• A team of supportive and passionate people committed to maintaining a positive workplace culture and making an impact.
• A leadership team that truly wants you to flourish and make your mark on the organisation.
• A diverse and inclusive workplace where you can bring your authentic self to work.
• A psychologically and physically safe working environment.

How to apply:

To express your interest, submit an online application through this portal and include a professional resume. All applicants must also provide brief responses to the application questions that are included as part of the online application.

Applications will be reviewed upon receipt with the successful candidate potentially being appointed prior to the end date, so don’t delay your application.

If you require additional adjustments, or would like to discuss any access needs as a part of the application and recruitment process, then please contact us via email [email protected] using the subject line: Operations Lead - Foyer Foundation enquiry via EthicalJobs.

The Foyer Foundation is an equal opportunity employer and strives to maintain a workplace environment that is fair and free of discrimination, is safe and accessible for all employees, and provides working arrangements that accommodate the diverse needs of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, women, people from culturally- and linguistically-diverse backgrounds, LGBTQIA+ people and people of every ethnicity, faith, ability, culture, language, gender identity, age, and sex.

Operations Lead - Job Description.