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Operations Manager, Community Services

Renew Australia

Exciting time to join Outlook as they scale up and offer services to more people with disability based around customer choice, empowerment and control, to achieve their primary vision, which is an inclusive society for all.  

  • Growing not-for-profit organisation
  • Broad, fast-paced leadership role
  • Autonomous, values-driven culture

Outlook promotes the empowerment of people with disabilities and disadvantage to participate in community life. They are committed to people having choice and enabling people with a disability to have the same rights and opportunities as other members of the society.

Outlook is a social enterprise meaning it runs successful and ethical businesses that fund investment back into people. The Community Services division provides services to a range of people across Disability and Employment Services and the Community Centre..

The Operations Manager will provide leadership to the Employment and Disability Services and Community Centre teams, ensuring the delivery of services meet agreed policy guidelines and contract requirements of Government funding. This role will be responsible for program resources, budgets and administration as well as executing strategic plans and objectives that drive innovative and effective outcomes for participants and service users. The Operations Manager will also contribute to the on-going development and improvement of the program and build collaborative, meaningful relationships with key stakeholders across the network. This role reports to and provides critical support to the General Manager, Community Services on a range of strategic and operational issues. 

To be successful in this role you will be values driven, forward-thinking, and highly experienced in an Operational Management role within the provision of the Employment Services sector. You’ll have a positive approach to leading teams with a focus on collaboration and empowerment, fostering a culture of continuous improvement and high performance aligned to organisational plans and customer service. Your style will be collaborative and you will model leadership behaviours that promote a ‘can-do’ attitude and flexibility in the way that you work. 

You will enjoy working in a fast-paced environment, problem-solving, and being hands-on. Naturally, you will be a skilled manager and communicator, be able to engage and influence a diverse range of stakeholders and have sound financial and business acumen. You will have a proven ability to think creatively, pursue innovative solutions, and be trusted to deliver successful results. Knowledge of the NDIS will be highly regarded. 

This is an exciting time to join Outlook as they scale up and offer services to more people based around customer choice, empowerment and control, to achieve their primary vision, which is an inclusive society for all.  Outlook offers a values-driven culture, positive and supportive workplace culture and a fun environment in which to work. 

For a confidential discussion contact Michael Holdway, Searchlight Group on (03) 9600 1137 / 0400 006 513 / Michael@searchlightgroup.com.au 

Or

Niky Ablethorpe, Searchlight Group on (03) 9600 1137 / 0422469202 / niky@searchlightgroup.com.au, using the subject line: Operations Manager, Community Services enquiry via EthicalJobs.

This is an exciting time to join Outlook as they scale up and offer services to more people based around customer choice, empowerment and control, to achieve their primary vision, which is an inclusive society for all.  Outlook offers a values-driven culture, positive and supportive workplace culture and a fun environment in which to work.

Download a Position Description and further information from: www.searchlightgroup.com.au/careers

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