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Operations Manager - Adelaide / Melbourne

Scope Global
  • Fixed Term Contract until 30 June 2021
  • Full-time (Part-time applications also considered)
  • Level: ARF C2
  • Adelaide or Melbourne. Other locations in Australia considered

About us

Scope Global is a vibrant, purpose-driven business working throughout Australia, Asia and the Pacific. Our global team is united by our purpose: to enable people to positively change their world.

We are committed to supporting positive social and economic change that makes lasting impact.

At Scope Global, you’ll join a diverse and inclusive team of specialists working across international development, education and inclusion programs. Working in a collaborative, flexible and connected environment, you’ll be supported to develop your expertise and reach your career goals.

Position Summary

The Program Manager is responsible for providing effective and coordinated operational management services to enable achievement of PACTAM2 objectives for the client (Department of Foreign Affairs and Trade), the Partner Governments in 8 Pacific Islands countries, the Advisers (approximately 30) and Scope Global.


  • Manage the PACTAM2 operations hub
  • Manage PACTAM2 program budget
  • Provide support to the PACTAM2 Team Leader and other program personnel to ensure the head contract is managed within budget and contract deliverables and milestones are met
  • Maintain an effective relationship between the client, advisers, other stakeholders and Scope Global

The PACTAM2 Program Manager reports to the PACTAM2 Team Leader. The Program Manager line manages the PACTAM2 Project Coordinator and other admin staff that are engaged under the Project.

Special conditions

Scope Global is an Equal Opportunity Employer which requires all staff to read and comply with our Corporate Policies including Code of Conduct, Work Health and Safety, Child Protection Policy, Preventing Sexual Exploitation, Abuse and Harassment (PSEAH) Policy, Fraud Prevention, Detection and Investigation Policy and complete Police and security checks where required under the policy.

A flexible approach to working hours and the taking of recreational leave is essential with some out of hour work being required for Adviser briefing, program travel and on occasions, support for emergency management in offshore locations. Regular Interstate and overseas travel will be required. The Program Manager will be issued with a mobile phone and is required to be contactable in emergency situations outside of office hours.

Minimum Requirements/Key Selection Criteria


  • Minimum 5 years’ experience in client-focused program/project management roles including management experience;
  • Significant experience managing program operations and financial management;
  • Ability to contribute ideas to enhance your role, and demonstrate initiative and flexibility;
  • Excellent professional communication skills and demonstrated experience working effectively across cultures and remotely with a diversity of stakeholders;
  • Ability to multi-task, tolerate ambiguity,  problem solve effectively and have an appreciation for cultural, political and organisational complexity;
  • Experience in contract management, financial management, risk management and implementation of policy/standard practice and quality assurance;
  • Relevant tertiary qualifications in international development, international relations or project management; and
  • Understanding of the Australian Aid Program or other donor-funded investments.


  • Knowledge of human resource management principles and practices including performance management; and
  • Experience working in the Pacific Islands region.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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