There's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.

A place to make a difference:

In this full-time, permanent role, you'll work as part of our Retail team in our brand-new Ringwood store to help us create lasting change for children everywhere. As the Retail Store Manager, you'll play an important role in delivering strong financial performance while creating an engaging and supportive volunteer environment. From driving sales and customer experience to leading a passionate volunteer team, your impact will help fund our programs supporting children in Australia and around the world.

You will make a difference by:

• Driving store sales to meet targets and maximise revenue
• Delivering an exceptional customer experience aligned with our standards
• Leading, coaching and supporting a team of dedicated volunteers
• Ensuring high standards of store presentation and operations
• Managing stock flow and supporting donation initiatives
• Maintaining store financials including cash handling and reporting

A place to feel valued:

Your experience in retail leadership and passion for customer service will set you up for success in this role.

You're organised, people-focused and motivated by creating a positive team culture.

This role requires:

• Experience in a retail customer service environment
• Experience leading or supervising teams (volunteer or paid)
• Strong organisation and time management skills
• Excellent communication and interpersonal skills
• Ability to perform manual tasks (e.g. moving stock and displays)

A place to belong:

We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Internal employment and development opportunities
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that's what you want!).
• Full salary packaging benefits (please use this link to see how much this benefit could mean to you!)
• Extra leave to use in a range of ways to ensure you're able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We'd love to hear from you. Submit your cover letter and resume below.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Position Description - Retail Store Manager

For more information about a career at Save, visit our Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at [email protected] using the subject line: Retail Store Manager - Ringwood enquiry via EthicalJobs. We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.
Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.
If you are having any issues with uploading your application for this role, please contact [email protected] for further support.