There's something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.

A place to make a difference:

In this casual role, you'll work as a part of our Retail team in our Woy Woy Op store to help us create lasting change for children everywhere. Whether it's supporting the management of the daily operations of the Save the Children Australia Woy Woy op shop or building a co-operate team of volunteers, you'll be contributing to our commitment to children in Australia, the Pacific and around the world.

You will make a difference by:

• Ensure store budgets are met by achieving targets.
• Provide and maintain high levels of customer service in line with Save the Children customer service standards.
• Develop, drive and support local and national marketing campaigns and promotional activities.
• Ensure Save the Children merchandise and information is readily available to customers.
• Manager customer complaints and feedback

A place to feel valued:

• Your deep expertise in retail store management is invaluable. Bringing your best every day, means having:
• Experience working in a retail customer service environment
• Experience in managing a team in a retail environment
• Outstanding organisation skills with strong time management ability
• Ability to present well and provide a high level of customer service
• Ability to perform routine manual labour tasks including moving boxes of stock and displays

A place to belong:

We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way
• Individual learning plans to help map and deliver on your career development.
• Internal employment and development opportunities
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Celebrate and feel supported in your diversity. We've established internal networks to support our diverse workforce, foster inclusion and allow you to bring your whole self to work (if that's what you want!) (Pride@Save, Parents and Carers@Save, Mental Wellness Alliance, Disability@Save, First Nations Advisory Committee).

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We'd love to hear from you. Submit your cover letter and resume below.

For more information about this position, please contact Ian Moore on [email protected] using the subject line: Retail Shop Assistant - Woy Woy enquiry via EthicalJobs or for more information about a career at Save, visit our Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at [email protected]. We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact [email protected] for further support.

A position description is attached.