About SANE

SANE Australia is the leading organisation making a real difference for the five million people affected by complex mental health issues nationally.

Australians affected by complex mental health issues – such as schizophrenia, bipolar disorder, complex trauma, and severe depression and anxiety – experience major barriers in accessing quality, affordable support, and face high levels of stigma and discrimination.

SANE is committed to changing this reality through its digital and phone counselling, peer support services, arts programming and services, and advocacy and research programs.

This is an exciting time to join SANE, as it embarks on its biggest growth and transformation in 35 years under a new CEO and leadership team.

Staff at SANE Australia benefit from generous not-for-profit salary packaging options, flexible work arrangement and an additional paid Reflection Leave per year after completing 12 months of service.

about the role

The Head of Implementation is a key role within Support Services and its leadership group. This is a high-impact opportunity for an experienced, relationship driven, change and implementation specialist to join SANE during a significant period of transformation and growth of SANE's tele-web services.

Please refer to Position Description for more details about the key functions of the role.

key selection criteria

Essential Requirements

• 5+ years experience leading, facilitating and evaluating new service implementation or large-scale organisational change/transformation projects in a comparable, service-oriented environment - high-level problem-solving techniques and professional judgement in complex situations

• A comprehensive knowledge of and commitment to system safety, quality, risk management, continuous improvement, data and evidence

• Experience utilising project frameworks to coordinate complex projects, including analysing needs, planning, resource identification and deployment, task and activity monitoring, reporting and evaluating, and overall program delivery against defined objectives, methods and outcomes.

• Demonstrated experience in the application of change management principles and achievement of measurable outcomes. Adaptable and flexible – is comfortable dealing with ambiguity, handling risk and implementing change; can shift gears comfortably.

• Ability to achieve through influence rather than direct control - use negotiation and communication skills to obtain commitment from various parties.

Qualification and Experience

• Essential – Tertiary qualifications in project management, public health, health sciences, social sciences, law, public administration or relevant discipline

Highly Desirable

• Experience implementing new large mental health programs and services
• Experience implementing tele-web/digital health programs from initiation

For more information about the role, please email us on [email protected] using the subject line: Head of Service Implementation enquiry via EthicalJobs.

We are reviewing applications as received, so the close date is subject to change.

A position description is attached.

SANE Australia welcomes applications from all suitably qualified candidates. We are committed to developing and supporting a workforce that is well-equipped and motivated to make a real difference in the lives of people affected by complex mental health issues.

We strive to have a rich, diverse workforce. We encourage applications from people with lived experience of mental health issues, Aboriginal and Torres Strait Islander people, people with disabilities, people from CALD and LGBTQIA+ communities, and people of all ages.

We believe in building an inclusive workforce that sees human difference as a strength and supports our vision for all Australians affected by mental health issues to lead long and fulfilling lives, free from stigma and discrimination.