About You

We are looking for a Financial Counsellor who has completed the Diploma of Financial Counselling and has experience in the financial wellbeing sector.

We are seeking someone who wants to support the financial wellbeing sector and the people working in it who are making a significant difference in the lives of people experiencing financial difficulty.

About the Role

The Financial Wellbeing Officer (FWO) will work with the SAFCA Team and Department of Human Services (DHS) funded Financial Wellbeing Program (FWP) providers, SAFCA members and the sector more broadly to address issues and build capacity in the financial wellbeing sector to support individuals, families and communities experiencing or at risk of financial hardship, including those facing barriers to accessing services.

• Part-time contract position until 30 June 2029
• 0.9FTE (34.2 hours per week)
• SCHADS Award Level 5

Key selection criteria includes*:

• An understanding of financial wellbeing and awareness of the social and economic issues impacting financial wellbeing in SA
• Knowledge of the work of financial counsellors and emergency assistance staff/volunteers and the context in which they work
• Experience in managing a diverse workload
• Sound judgement, initiative, and problem-solving skills with the ability to meet deadlines and deliver work of a high standard with minimal supervision
• Work collaboratively as part of a small team
• Commitment to SAFCA’s vision and values
• Good interpersonal, facilitation, consultation and organisational skills
• Ability to build relationships and relate to FWP providers, SAFCA members and key stakeholders
• Strong written and verbal communication skills, including the ability to prepare agendas, minutes, papers, reports, stakeholder communications, and submissions
• Ability to use feedback and data to inform planning, reporting, and service improvement
• Public presentation skills
• Skills in the use of Microsoft suite of programs and willingness to learn mew database systems
• Hold a current driver’s license and have access to a vehicle (mileage reimbursed)
• Minimum qualification of Diploma of Community Services, financial counselling

Please refer to the full Position Description attached for further information.

ABOUT SAFCA

The South Australian Financial Counsellors Association (SAFCA) is the peak body for financial counsellors across South Australia and the Northern Territory. As a professional member organisation, SAFCA provides valued services to members to promote excellence in financial counselling to effectively help people by improving financial wellbeing.

We support our members to achieve the best possible outcomes for people experiencing financial difficulty, and support the financial counselling sector to adopt and maintain best practice through casework, advocacy and law reform.

We do this by:

• Providing our members with relevant, up-to-date information and professional development.
• Advocating for a fairer marketplace, to increase access to financial counselling, and to improve hardship processes for people in financial difficulty by meeting regularly with government and industry.
• Advocating for the continued funding and expansion of financial counselling to enable people experiencing financially difficulty to receive free financial counselling services.

Benefits

• Opportunity to make a meaningful impact within the financial wellbeing sector.
• Collaborative work environment with a dedicated and supportive team.
• Salary packaging options available.
• SAFCA offers some flexibility in working between the home and office.

next steps

If you are enthusiastic about supporting our mission and meet the criteria listed above, please click 'Apply Now' to submit your application.

The full Position Description is available below. We look forward to hearing from you!

Please email any questions regarding the role to [email protected], using the subject line: Financial Wellbeing Officer / Financial Counsellor enquiry via EthicalJobs, or if you want someone to call you about the role, please email this same address with your contact details and someone will call you.