Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values.

We welcome individuality and support each other to bring our best selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

We have an incredible opportunity for a maximum term part time (parental cover) Pathways Worker to join our dynamic collaborative team. This is a parental leave replacement position and is expected to conclude in June 2027.

Located in the heart of our programs, you'll engage with individuals who visit our Meals Program and Engagement Hub, and provide them with assessment information, advocacy, crisis intervention, referrals, and a friendly chat.

Click here to download a copy of the position description.

Your day-to-day 

• A typical day will involve meeting new clients and undertaking assertive engagement within our Engagement Hub. 
• You will have the opportunity to provide support, advocacy, crisis intervention, and housing assistance to people experiencing disadvantage and homelessness.
• Based at our Grey Street Engagement Hub, you will work to build professional and trusting relationships with the 250–300 people who attend the service each day for meals, support, and connection.

We're looking for someone who

• Holds a minimum Diploma or Degree qualification relevant to the delivery of community services. 
• Demonstrates excellent communication and interpersonal skills, with the ability to work collaboratively as part of a multidisciplinary team. 
• Has the capacity to engage effectively with clients experiencing complex needs. 
• Is confident in responding to crisis situations and managing challenging behaviours in a professional and trauma-informed manner. 
• Has experience working within homelessness, mental health, alcohol and other drug (AOD), or broader community service settings. 
• Holds a current First Aid and CPR certificate or is willing to obtain these qualifications within the first three months of employment.
• Most importantly, you are passionate about supporting people experiencing disadvantage and are committed to delivering person-centred, respectful, and inclusive services.

You can look forward to

• A maximum-term part-time role.
• A roster of Wednesday to Saturday, with shifts:
  • Wednesday, Thursday, Friday: 8:00 am – 3:00 pm
  • Saturday: 8:30 am – 2:30 pm
  • These days and hours are non negotiable.
• The opportunity to make a meaningful difference in the lives of people experiencing vulnerability and disadvantage. 
• Ongoing opportunities to develop your skills, knowledge, and professional practice.
• Working alongside a supportive, passionate, and professional team that values collaboration and a positive workplace culture.
• Generous salary packaging benefits, including the ability to package expenses such as rent, holiday accommodation, and dining out, with up to $15,990 available pre-tax.
• Access to a range of in-house training and professional development opportunities.
• The chance to contribute to a service that provides connection, support, and dignity to members of our community every day.
• Pay classification Social and Community Services Employee Level 4 ($45-49 per hour, dependent on experience and qualification).
• Access to the Portable Long Service Benefits Scheme. 

Come and work with us!

To join our team, simply scroll down to apply with attached resume. No cover letter or Key Selection Criteria response is required.

For more information about the role, contact Program Manager, Rowena Mathers, at [email protected] using the subject line: Pathways Worker enquiry via EthicalJobs / 0425 817 234. .

*Shortlisting for this position will commence immediately, and the position may close prior to the advertised closing date should a suitable candidate be identified.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity brings to tour organisation and actively foster an inclusive workplace.  Aboriginal and Torres Strait Islander people are encouraged to apply. All appointments are subject to Police Checks.