• Permanent Full-Time
  
• Toowoomba

Your Next Role!

Be part of the moments that help people reconnect with their goals, their community, and themselves. Join RFQ's Hospital to Home team in Toowoomba and support people as they take important steps from hospital back into community life. As a Recovery Support Worker, you'll partner with individuals to build confidence, reconnect with what matters most to them, and draw on their strengths and resilience to create a meaningful life in the community.

Working from a strengths-based, recovery-oriented approach, you'll support people to navigate the transition back into everyday life, strengthen personal and community connections, and access opportunities that enhance wellbeing, independence, and inclusion. Through genuine relationships and collaborative practice, you'll help people identify their goals, build on their capabilities, and create a hopeful, self-directed pathway forward.

At RFQ, we believe everyone has strengths, potential, and the right to live a fulfilling life. Guided by our values of Respect, Bravery, Compassion, and Excellence, you'll be part of a team committed to supporting recovery, wellbeing, and inclusion across our community.

Your Key Responsibilities

• Support people transitioning from hospital back into community life
• Build positive relationships that promote confidence, wellbeing, and independence
• Assist individuals to identify goals and take steps towards achieving them
• Support community participation and connection with services and natural supports
• Engage with families, health professionals, and community stakeholders to support positive outcomes
• Deliver person-centred support that reflects individual needs and aspirations
• Maintain accurate records using digital systems and mobile technologies
• Participate in team meetings, supervision, and ongoing professional development

About You!

You are passionate about supporting people on their recovery journey and believe in the power of strengths-based, person-centred practice. You bring:

• A degree in a human services related field with at least one year of relevant experience, or less formal qualifications with substantial relevant experience
• Demonstrated experience supporting people living with mental ill health
• Strong relationship-building skills and the ability to engage effectively with clients, families, health professionals, justice services, and community stakeholders
• Knowledge of recovery-oriented practice and community reintegration supports
• A strengths-focused mindset and a genuine commitment to empowering people to achieve their goals
• Strong communication, documentation, and solution-focused problem-solving skills
• Cultural responsiveness and the ability to work effectively with people from diverse backgrounds
• Adaptability, resilience, and optimism when supporting people through change and transition
• A strong sense of professional boundaries, integrity, and accountability
• Confidence using digital systems and mobile technologies

Why RFQ?

At RFQ, we believe everyone deserves the opportunity to live a fulfilling life and feel connected to their community. For more than 50 years, we've supported people across Queensland through services that promote hope, wellbeing, independence, and inclusion.

When you join RFQ, you're joining a purpose-driven organisation where people come first. You'll be part of a supportive, collaborative, and empowering team that values compassion, respect, resilience, and making a genuine difference in the lives of others.

By joining us, you'll have access to:

• $76,372.40 - $81,905.20 annual base salary (depending on experience) plus superannuation
• Salary packaging benefits of up to $15,900 for general living expenses and an additional $2,650 for entertainment expenses, including access to novated leasing
• Free Employee Assistance Program (EAP) for you and your immediate family
• Ongoing learning, career progression, and professional development opportunities

Every role at RFQ contributes to something bigger. Behind every service are people, stories, and goals, and this role exists to help make those goals possible.

Apply Now!

Submit your application, together with your resume, by selecting Apply now. You’ll be taken to our online portal where you will find more information including the Position Description.

Further information about the role can be obtained by contacting the Area Manager, Karen Suey at [email protected] using the subject line: Recovery Support Worker - Toowoomba enquiry via EthicalJobs.

Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start