About this role

As our Research & Evaluation Officer, you’ll play a pivotal role in delivering thoughtful, high-quality research and evaluation projects within the community services sector. Your insights will inform key organisational decisions, strengthen practice approaches, support advocacy efforts, and ultimately improve outcomes for the individuals, families and communities across NSW.

You’ll conduct literature reviews, translate data into meaningful insights, gather information from clients and stakeholders, and contribute to writing reports that shape the way we deliver services and advocate for policies that better meet people's needs. Working alongside a passionate and highly skilled team, you’ll help ensure our work is evidence-informed, ethical, and driven by impact.

You'll:

• Support delivery of individual program evaluations or targeted research studies, including study design, literature reviews, quantitative and qualitative data collection, mixed methods analysis and reporting
• Support the Senior Research & Evaluation Officer in implementing RANSW’s Impact Framework, including delivering and analysing mixed methods client surveys, conducting follow-up interviews as required, and contributing to writing of impact reports
• Recruit RANSW customers and external stakeholders as research participants
• Support the team to design research and evaluation methodologies appropriate to the diverse range of clients and employees

The details:

• Full time or part time hours available – 4 or 5 days per week
• Based at Macquarie Park, hybrid working options available
• Flexible work options available - willing to consider all working arrangements for the right candidate
• Approx FTE base salary $85,000 - $95,000, (pro-rata for days worked, depending on skills & experience) + 11.5% super and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)

What you'll bring

• Bachelors degree in a relevant field such as social sciences, social work, or psychology
• Experience conducting social research or evaluation projects in either a community services or academic setting, including collecting, analysing and presenting data
• Ability to effectively translate academic insights and communicate with a variety of stakeholders across the organisation
• Experience using research-related software e.g. surveying tools, analysing quantitative data in MS Excel or R, qualitative analysis in Nvivo, MaxQDA or similar, online facilitation in Miro
• Experience writing research reports or presentations for non-researcher audiences

Why work with us?

• Make a genuine difference to the relationship wellbeing of individuals, couples and families; everyday!
• Work alongside people who truly care about what you achieve. Grow with us as a team
• We offer many benefits including flexible working options, additional leave days, Employee Referral Reward program and a fitness passport
• Extra Income - You can salary package up to $15,900 pa of your pre-tax salary for everyday expenses and up to $2,650 pa for entertainment expenses, meaning you take home even more pay!
• We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities

Next steps?

Interested? Apply online. Please email [email protected] if you would like further information or a position description, using the subject line: Research and Evaluation Officer enquiry via EthicalJobs.

RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check before employment.