<h3><strong>About Relationships Australia</strong></h3>
<p>Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.</p>
<h3><strong>What you'll do&nbsp;</strong></h3>
<ul>
<li>Provide practice leadership and expertise for our domestic and family violence programs with a focus on service excellence, customer experience and continuous improvement</li>
<li>Design, develop and review policies and practices to drive the implementation of quality practice for programs where there is violence or risk of harm</li>
<li>Provide advice and guidance in relation to evaluation of service provision in situations of DFV</li>
<li>Ensure that supervisors in all programs are proficient and confident to respond to heightened DFV risk in relation to cases brought to them</li>
<li>Ensure that domestic and family violence (DFV) policies and practices reflect the principles of the RANSW Family Safety Framework (FSF)</li>
<li>Drive an agenda of innovation and excellence in the practice and services provided to individuals, couples and families where there is DFV&nbsp;</li>
<li>Ensure that our services and products are compliant with contracts, are best in class, meet business goals and respond to the needs of the communities we serve, now and into the future</li>
</ul>
<h3><strong>The details:</strong></h3>
<ul>
<li>Fixed Term Contract to 30/6/22</li>
<li>3 or 4 days per week&nbsp;</li>
<li>Can be based from any of our centres in Sydney - Northern Beaches, Sydney City, Macquarie Park, Parramatta, Blacktown &amp; Penrith&nbsp;</li>
<li>Flexibility to work from home at times</li>
</ul>
<h3><strong>What you&rsquo;ll bring</strong><strong>&nbsp;</strong>&nbsp;</h3>
<ul>
<li>Qualifications in Psychology, Social Work, Social Science, Welfare or related discipline, ideally to post graduate level</li>
<li>Extensive expertise across a range of client services, most particularly DFV, men&rsquo;s behaviour change services, groupwork and case management</li>
<li>Post graduate qualifications in practice incorporating a range of modalities and interventions</li>
<li>Supervision training and 5 years&rsquo; experience in clinical supervision</li>
<li>An ability to work across locations and work virtually including provision of training and presentation skills online</li>
<li>Proven ability to lead and influence staff and stakeholders effectively</li>
<li>Demonstrated skill in identifying opportunities for improvement and innovation in the practice area</li>
<li>Experience in a broad range of practice theory, governance and practice models in family violence and relationship services</li>
<li>Understanding of the professional and legal requirements relevant to the position</li>
<li>Current valid Driver&rsquo;s Licence</li>
</ul>
<h3><strong>Why work with us?</strong>&nbsp;</h3>
<ul>
<li>Make a genuine difference to the relationship wellbeing of individuals, couples and families; everyday!</li>
<li>Flexible working arrangements help you find the perfect balance</li>
<li>Strong clinical and supervision framework to deepen our practice excellence</li>
<li>Work alongside people who truly care about what you achieve together</li>
<li>We have a strong focus on wellbeing and offer salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment, and enhanced respect</li>
</ul>
<h3><strong>Next Steps</strong></h3>
<p>Interested? Apply today.<br /><em></em></p>
<p><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements. Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate.</em></p>

Sydney

Relationships Australia NSW

Not For Profit (NFP)

Newly created role to support our Family Violence Program.

Practice Specialist Family Violence

Contract

Part Time

<p><img height="205" width="574" src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" style="display: block; margin-left: auto; margin-right: auto;" /></p>
<p>Relationships Australia (NSW) Limited (RANSW) is an independent, not-for-profit organisation, dedicated to enhancing relationships within families and their communities in order to foster personal and social wellbeing. We have centres located across NSW that offer a range of different support options.</p>
<p>We are committed to building our support for all families and individuals, including those who are in greatest need, facing complex issues and have limited access to resources and services.</p>
<p>RANSW is a company limited by guarantee, a registered charity, and is governed by a Board elected from our membership. We are seeking to appoint an experienced Non-Executive Director known for their career success at senior levels in the social services sector. The successful candidate will have an understanding of the machinery of government, policy making and not-for-profit funding processes with informal and formal networks and connections that will assist RANSW in its advocacy and impact.</p>
<h3>What you&rsquo;ll do</h3>
<p>Each Non-Executive Director, collectively as part of the Board contributes to the following responsibilities:</p>
<ul>
<li>Provide leadership and set the strategic direction and priorities for the organisation</li>
<li>Monitor the organisation&rsquo;s performance and ensure compliance with the relevant legal obligations</li>
<li>Ensure the organisation has adequate resources for any proposed undertaking</li>
<li>Engage a competent Chief Executive Officer and enter a professional agreement which provides regular performance appraisal</li>
<li>Establish and monitor delegations of authority for the Chief Executive Officer and management</li>
</ul>
<h3>Selection Criteria</h3>
<ul>
<li>Non-Executive Director or Executive/Senior Management experience in an organisation of similar size to RANSW</li>
<li>Knowledge of Government policy and decision making</li>
<li>Knowledge of NFP funding processes including access to informal and formal networks and connections that would assist RANSW in its advocacy and social impact</li>
<li>Knowledge of the organisation&rsquo;s funding drivers and funding cycles and the ability to analyse key financial statements, critically assess financial viability and performance, contribute to strategic financial planning, and oversee budgets and the efficient use of resources</li>
<li>An ability to think strategically and identify and critically assess strategic opportunities and threats and develop effective strategies in the context of the strategic objectives of the organisation</li>
<li>Experience initiating, driving or participating in organisational strategy development</li>
<li>Strong understanding of corporate governance principles either through career experience or the completion of a recognised corporate governance course</li>
<li>Demonstrated experience working with a team in a respectful, collegiate and collaborative way to achieve results in the best interests of an organisation or community</li>
<li>Lived experience or work experience within the fields of work that RANSW covers, in particular including those communities that face complex issues and/or have limited access to resources and services</li>
</ul>
<h3>Next steps:</h3>
<p>If you would like further information or have a confidential discussion, please contact Andrea Christie-David by email on <a href="mailto:andrea@leor.com.au?subject=Non-Executive%20Director%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">andrea@leor.com.au</a> using the subject line: <strong>Non-Executive Director enquiry via EthicalJobs.</strong></p>
<p>Applications should include a cover letter addressing the selection criteria and your resume.</p>
<p>For further information please visit our website: <a href="http://www.relationshipsnsw.org.au" target="_blank" rel="noopener">www.relationshipsnsw.org.au</a>.</p>

Seeking expressions of interest to join our board. An exciting time to work with us.

Non-Executive Director

Volunteer

Board Member

<h3><strong><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="560" height="200" style="display: block; margin-left: auto; margin-right: auto;" /></strong></h3>
<h3>About Relationships Australia</h3>
<p>Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.</p>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before. That&rsquo;s why we are undertaking a major strategy shift to ensure people are at the centre of all we do. Critical to this is an internal comms function positioned in the CEO Office that links our work with customers, systems change, growth and strategy - to our people.</p>
<h3>What you&rsquo;ll do</h3>
<ul>
<li>Coordinate the internal communications for RANSW as a key function of the CEO Office</li>
<li>Provide project administrative support to the Strategic Planning and Projects Office</li>
<li>Support key change initiatives in our annual Business Plans through effective communication and storytelling across multiple touchpoints</li>
<li>Manage the internal communications content calendar</li>
<li>Create awareness and engagement for employee events, People, Culture &amp; Learning initiatives such as Staff Engagement Surveys</li>
<li>Assist with the co-ordination of events/activities related to days of community and cultural significance.</li>
<li>Liaise with the Brand Marketing &amp; Communications team to link external messaging and internal comms where relevant</li>
<li>Provide analysis on key metrics, identify trends and use data to create reports demonstrating the effectiveness of the channel</li>
</ul>
<h3>The details:</h3>
<ul>
<li>Permanent, 3 days per week</li>
<li>Based at Macquarie Park</li>
<li>Flexibility to do additional hours if needed</li>
<li>Salary + super + salary packaging benefits</li>
</ul>
<h3>What you&rsquo;ll bring</h3>
<ul>
<li>A natural communicator with a strategic and creative eye,</li>
<li>An ability to conceptualise and execute content management strategies, project deliverables, and business plan objectives</li>
<li>Strong problem-solving skills</li>
<li>Highly organised with strong attention to detail</li>
<li>An ability to lead opportunities for organisational change and cultural development through effective communication strategies and efficient administrative coordination and support</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Work alongside people who care about what you achieve together</li>
<li>An opportunity to be a change agent, innovator and drive growth across our organisation</li>
<li>Work alongside people who truly care about what you achieve together</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>Flexible working arrangements help you find the perfect balance</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex &amp; Sexually Diverse and Culturally and Linguistically Diverse (CALD)</li>
<li>RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today! If you would like more information or have a confidential discussion, please email <a href="mailto:employment@ransw.org.au?subject=Internal%20Communications%20and%20Project%20Administrator%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">employment@ransw.org.au</a> using the subject line: <strong>Internal Communications and Project Administrator enquiry via EthicalJobs.</strong></p>
<p><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements. Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate.</em></p>

Macquarie Park

Exciting time to join as we undertake a major strategy shift.

Internal Communications and Project Administrator

<p><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="628" height="224" style="display: block; margin-left: auto; margin-right: auto;" /></p>
<h3>About Relationships Australia</h3>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before. Relationships Australia NSW provides a safe, judgement-free environment where individuals, couples and families can address the matters impacting their relationships and lives.</p>
<h3>What you'll do</h3>
<p>As our Couple &amp; Family Counsellor, you'll provide high-quality counselling and therapy to couples, families and children to address the issues impacting their relationships. This can include general conflict, domestic violence, mental health, addiction issues and child-protection.</p>
<p>You'll use a Family Systems Framework in your counselling and provide information and referrals to improve the wellbeing of your clients. Sessions will be face to face, telephone, and online.</p>
<h3>What you'll bring</h3>
<ul>
<li>Postgrad Relationship Counselling or Couple and Family Counselling qualifications</li>
<li>Registered or eligible to be registered with PACFA or ACA</li>
<li>Experience working with children, couples and families using a robust Family Systems clinical framework</li>
<li>Strong understanding of family dynamics, child protection, domestic violence, mental health, and addiction</li>
<li>Calm, compassionate and firm manner when engaging with clients</li>
</ul>
<h3>The details:</h3>
<ul>
<li>Permanent part time position at Penrith</li>
<li>3 days per week (available work days between Monday to Thursday)</li>
<li>Salary + Super + Salary packaging benefits</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Make a genuine difference to couples and families relationship wellbeing; Everyday!</li>
<li>Work with a supportive, highly skilled and dedicated team who care about what you achieve together</li>
<li>Strong clinical and supervision framework to deepen our practice excellence</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today!</p>

Penrith

Great opportunity for experienced child & family counsellor in a supportive environment. Part time role based in Penrith.

Couple and Family Counsellor

<h3><img height="205" width="574" src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" /></h3>
<h3>About Relationships Australia</h3>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before. Relationships Australia NSW provides a safe, judgement-free environment where individuals, couples and families can address the matters impacting their relationships and lives.</p>
<h3>What you&rsquo;ll do</h3>
<p>You&rsquo;ll provide therapeutic casework to MBC (Men&rsquo;s Behavioural Change) clients. The position works as part of a multi-disciplinary team, contributes to program and service development, and supports the centre including promoting services to clients and stakeholders.</p>
<p>In addition, you&rsquo;ll:</p>
<ul>
<li>Provide therapeutic casework for MBC program participants focusing on behaviour change</li>
<li>Provide casework intervention as required and in consultation with the Team Leader</li>
<li>Conduct sessions using multiple mediums including face to face, telephone, video and other mediums</li>
<li>Apply person centred, trauma informed, MBC practice and strength-based approach to working with clients</li>
<li>Maintain service to clients from referral to closure as appropriate, including all clinical and administrative tasks</li>
<li>Assess and refer clients to relevant services according to client identified need</li>
<li>Maintain accurate client records</li>
<li>Enable clients to start taking responsibility for their behaviours</li>
<li>Address identified risks to victims and children</li>
<li>Assess the risks to victims and needs of children and other family members. In accordance with the family safety program, provide family members with relevant services eg counselling, family therapy, WCC.</li>
<li>Ensure confidentiality of all client information</li>
<li>Facilitation of groupwork programs if required</li>
</ul>
<h3>The details:</h3>
<ul>
<li>Part time, 3 days a week</li>
<li>Contract until 30/6/22</li>
<li>Salary + super + salary packaging benefits</li>
</ul>
<h3>What you&rsquo;ll bring</h3>
<ul>
<li>Minimum 1 years experience in working with families that have experience family domestic violence</li>
<li>Casework experience with individuals and families</li>
<li>Experience in working with men who use violence</li>
<li>Experience with working with Aboriginal and Torres Strait Island people and ability to ensure cultural safety</li>
<li>Experience in facilitating men&rsquo;s behaviour change programs is desirable</li>
<li>Qualifications in counselling, trauma or other relevant disciplines is desirable</li>
<li>Completion (or working towards completion) of relevant training in MBC practice i.e. Grad Cert in MBC (Individual and Group) is ideal</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Empower people to have healthy, well-being and meaningful relationships by addressing the issues impacting them</li>
<li>Strong clinical and supervision framework to deepen our practice excellence</li>
<li>Work alongside people who truly care about what you achieve. Grow with us as a team.</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today as we want to move quickly with this recruitment.</p>

Regional NSW

Caseworker required to provide therapeutic casework to Men's Behavioural Change (MBC) clients

Therapeutic Caseworker - Family Safety - Illawarra / Wollongong

<h3><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="596" height="213" style="display: block; margin-left: auto; margin-right: auto;" /></h3>
<h3>About Relationships Australia</h3>
<p>Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.</p>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before. That&rsquo;s why we are undertaking a major strategy shift to ensure people are at the centre of all we do. This critical new role will embed and cement our &lsquo;customer first&rsquo; approach for the future.</p>
<p>Reporting to the CEO you&rsquo;ll lead three key business areas including Research &amp; Impact, Brand, Marketing &amp; Communications and Practice Quality &amp; Innovation. As part of the senior executive leadership team you&rsquo;ll act as the chief customer advocate, ensuring that RANSW customers have valuable choices, are empowered to improve their relationship and wellbeing outcomes and represent the vulnerable communities who most need our support.</p>
<h3>What you'll do</h3>
<ul>
<li>Develop and lead the strategic direction for RANSW&rsquo;s CX ambition to ensure delivery of high value improvements</li>
<li>Define key financial and operational goals for our CX transformation</li>
<li>Identify business opportunities through sector and community engagement</li>
<li>Implement and utilise robust customer research and insight channels across all of RANSW&rsquo;s business areas, especially those related to service delivery: Operations, PQI, Marketing</li>
<li>Accountable for Net Promotor Score and other customer service indicators, processes and results, ensuring every aspect of our customer journey meets client expectations</li>
<li>Champion a strong, recognisable, and dynamic brand uplift that resonates and connects with varied audiences and stakeholders</li>
<li>Identify and monitor key customer touch points to deliver insights that enable us to offer a unique service proposition to our clients and a competitive sustainable advantage</li>
<li>Develop strategic approaches to targeting and segmenting audiences, coordinating customer lifecycle campaigns, and helping drive our growth goals with creativity</li>
<li>Provide proactive leadership to the organisation in relation to a suite of products and services developed and delivered in relation to customer demand, community need, stakeholder requests and on the basis of evidence-based research</li>
<li>Through the Head of Practice, ensure the highest-quality service delivery standards relating specifically to clinical performance, outcomes, and evaluation across the organisation&rsquo;s services</li>
</ul>
<h3>What you&rsquo;ll bring</h3>
<ul>
<li>10-15+ years strategy / management experience</li>
<li>Demonstrated experience in successfully leading change programs to improve the customer experience</li>
<li>Strong commercial and business development skills</li>
<li>An ability to develop and implement strategic business plans and turn data into insights</li>
<li>Strong interpersonal skills with the ability to develop credible and impactful relationships with all stakeholders</li>
<li>Strong leaderships skills and experience in developing a high performing and multidisciplinary team</li>
<li>An entrepreneurial spirit with a social heart and outcomes focus</li>
<li>A track-record in bringing an organisation on the journey of growth and change</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Make a genuine difference to people, couples and families relationship wellbeing; everyday!</li>
<li>An opportunity to be a change agent, innovator and drive growth across our organisation</li>
<li>Work alongside people who truly care about what you achieve together</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment, and enhanced respect</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today! If you would like more information or have a confidential discussion, please email <a href="mailto:employment@ransw.org.au?subject=General%20Manager,%20Customer%20Experience%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">employment@ransw.org.au</a> using the subject line: <strong>General Manager, Customer Experience enquiry via EthicalJobs</strong>.</p>
<p><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements. Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate.</em></p>

Develop and lead the strategic direction for RANSW's Customer Experience ambition.

General Manager - Customer Experience

Full Time

<h3><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="596" height="213" style="display: block; margin-left: auto; margin-right: auto;" /></h3>
<h3>About Relationships Australia</h3>
<p>Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.</p>
<p>We have an exciting opportunity to lead our Practice, Quality and Innovation team and help ensure the delivery and extension of a suite of high-quality services in mental health. Reporting to the General Manager, Customer Experience, you&rsquo;ll provide leadership and expertise in service delivery standards, relating specifically to clinical performance, outcomes, and evaluation. You&rsquo;ll ensure that our services and products are best in class, compliant with contracts, meet business goals and respond to the needs of the communities we serve, now and into the future.</p>
<h3>What you&rsquo;ll do</h3>
<ul>
<li>Lead and drive a culture of service and product excellence to deliver positive customer experiences</li>
<li>Develop and implement strategies and frameworks that enable clinical excellence, competency development, workforce support and development, and inspire practice innovation and improvement across all areas of service delivery</li>
<li>Lead, direct and support the Program team and Practice Specialists</li>
<li>Lead practice quality reviews to deliver improvements in clinical practice, service delivery and customer experience outcomes</li>
<li>Contribute to thought leadership to internal and external stakeholders through media, conference presentations, publications and speaking engagements</li>
<li>Ensure that services and products are developed and improved on the basis of available evidence, and are evaluated in line with funding requirements and best practice</li>
</ul>
<h3>What you&rsquo;ll bring</h3>
<ul>
<li>Strong leadership experience and demonstrated competence, preferably in Family Law/Services, Human Services, or the Mental Health Sector</li>
<li>High level of clinical knowledge and skills in relation to best-practice mental health service provision</li>
<li>Extensive experience in and demonstrated knowledge of clinical governance development, delivery and monitoring processes</li>
<li>Strong project management skills with the ability to implement new policies and procedures</li>
<li>A strong continuous improvement focus and an ability to be an innovative changemaker</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Make a genuine difference to people, couples and families relationship wellbeing; everyday!</li>
<li>An opportunity to be a change agent, innovator and drive growth across our organisation</li>
<li>Work alongside people who truly care about what you achieve together</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment, and enhanced respect</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today! If you would like more information or have a confidential discussion, please email <a href="mailto:employment@ransw.org.au?subject=Head%20of%20Practice,%20Quality%20%26%20Innovation%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">employment@ransw.org.au</a> using the subject line: <strong>Head of Practice, Quality &amp; Innovation enquiry via EthicalJobs</strong>.</p>
<p><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements.</em><em> Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate. </em></p>

Lead and drive a culture of service and product excellence to deliver positive customer experiences.

Head of Practice, Quality & Innovation

<h3><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="596" height="213" style="display: block; margin-left: auto; margin-right: auto;" /></h3>
<h3>About Relationships Australia</h3>
<p>Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.</p>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before. That&rsquo;s why we are undertaking a major strategy shift to ensure people are at the centre of all we do. This exciting new role of Head of Research and Impact will embed evidence and impact assessment into the core of RANSW strategy as well as the design and delivery of services, ensuring clarity of the effectiveness and outcomes of our work.</p>
<p>As an integral member of the Leadership Team, you&rsquo;ll report to the General Manager, Customer Experience, helping to shape organisational direction and priorities using your strong influencing capabilities.</p>
<h3>What you&rsquo;ll do</h3>
<ul>
<li>Formulate and drive RANSW&rsquo;s impact and measurement framework determining the tools and methodologies that best suit our context and strategic goals</li>
<li>Craft and monitor the appropriate mix of evidence required to embed and assess impact and ensure a strong ROI on all research and evaluation investments across the organisation</li>
<li>Direct analysis and production of key insights to inform our organisation&rsquo;s thought leadership</li>
<li>Lead a high-performing mixed-method research team to produce insights that inform, serve and educate multiple audiences, from clients to funders</li>
<li>Work with internal stakeholders to ensure our research and evaluation findings are delivered as clear, impactful communications</li>
<li>Develop and sustain relationships with external stakeholders that support our research agenda, and collaborate with RANSW&rsquo;s government relations, communications and fundraising leads to identify insights and evidence to inspire powerful storytelling</li>
</ul>
<h3>What you&rsquo;ll bring</h3>
<ul>
<li>Relevant tertiary and/or postgraduate qualifications and significant experience in a similar role</li>
<li>Experience leading impact strategies in a community services context</li>
<li>Demonstrated experience managing the full suite of a research and insights function</li>
<li>Experience working with service users and an understanding of human centred design, co-design, and lean and agile approaches</li>
<li>Strong change management and stakeholder management skills</li>
<li>Demonstrated leadership and influencing skills with proven ability to translate strategy into programs of work</li>
</ul>
<h3>Why work with us?</h3>
<ul>
<li>Make a genuine difference to the relationship wellbeing of individuals, couples and families; everyday!</li>
<li>An opportunity to be a change agent, innovator and drive growth across our organisation</li>
<li>Work alongside people who truly care about what you achieve together</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve</li>
<li>We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment, and enhanced respect</li>
</ul>
<h3>Next Steps</h3>
<p>Interested? Apply today! If you would like more information or have a confidential discussion, please email <a href="mailto:employment@ransw.org.au?subject=Head%20of%20Research%20%26%20Impact%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">employment@ransw.org.au</a> using the subject line: <strong>Head of Research &amp; Impact enquiry via EthicalJobs</strong>.</p>
<p><strong><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements. Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate.</em></strong></p>

Embed evidence and impact assessment into the core of RANSW strategy as well as the design and delivery of services.

Head of Research & Impact

<h3><img src="https://static.ethicaljobs.com.au/media/1622082645_dlykU_.jpeg" width="470" height="168" style="display: block; margin-left: auto; margin-right: auto;" /></h3>
<h3><strong>About Relationships Australia</strong></h3>
<p>Our clients are, and always will be, our first priority. This matters more now than ever before.&nbsp; Relationships Australia NSW provide a safe, judgement-free environment where individuals, couples and families can address the matters impacting their relationships and lives.<br /><strong></strong></p>
<h3><strong>What you&rsquo;ll do</strong></h3>
<ul>
<li>Lead and support all staff involved in the delivery of key services in MBC Casework and MBC Therapeutic Groupwork Program, and other Family Violence programs</li>
<li>Lead, manage and develop a high performing team</li>
<li>Partner with Practice Specialist and Government Relations to improve advocacy, relationship building and reporting for all relevant programs</li>
<li>Implement the appropriate framework and forms as part of the MBC program</li>
<li>Ensure the effective and efficient delivery and performance of services and programs provided across locations, including managing the budget, reporting and staff resources to this end</li>
<li>Along with key stakeholders develop and enhance RANSW&rsquo;s role in the men&rsquo;s behaviour change sector</li>
<li>Work closely with the Practice specialists and Centre Managers to meet contract and client deliverables</li>
</ul>
<h3><strong>The details:</strong></h3>
<ul>
<li>Newly created role - can be based from any of our Centres in Sydney &ndash; Macquarie Park, Sydney City, Northern Beaches, Parramatta, Blacktown, Penrith</li>
<li>Lead a significant program area</li>
<li>FTC &ndash; 30th June 2022 (possibility of extension) &nbsp;</li>
<li>Salary + Super + Salary Packaging Benefits<strong>&nbsp;</strong><span>&nbsp;</span></li>
</ul>
<h3><strong>What you&rsquo;ll bring</strong></h3>
<ul>
<li>Formal graduate qualifications in Social Work, Psychology or other relevant disciplines</li>
<li>Management experience in leading multidisciplinary teams</li>
<li>Minimum 3 years&rsquo; experience in working with families that have been impacted by DFV</li>
<li>Understanding of men&rsquo;s behaviour change practice</li>
<li>Financial and budget management experience</li>
<li>Strong relationship and stakeholder management skills</li>
<li>Project management experience including implementation of new programs within the NFP sector</li>
<li>Experience in reporting and assisting with tender development</li>
</ul>
<h3><strong>Why work with us?</strong></h3>
<ul>
<li>Exciting opportunity to lead a major program and make it your own</li>
<li>Make a genuine difference to people, couples and families relationship wellbeing; Everyday!</li>
<li>Work alongside people who truly care about what you achieve</li>
<li>We have a strong focus on wellbeing including salary packaging, additional leave days and fitness passport</li>
<li>We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex &amp; Sexually Diverse and Culturally and Linguistically Diverse (CALD)</li>
<li>RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians</li>
</ul>
<h3><strong>Next Steps</strong></h3>
<p>Interested? Apply today as we want to move quickly with this recruitment.</p>
<p><em>Authorised workers of RANSW services are required to comply with NSW Health orders, including any applicable mandatory vaccination requirements.</em><em>&nbsp;Successful candidates will be required to evidence a vaccination certificate or a medical contraindication certificate.&nbsp;</em></p>

Lead and manage the development and enhancement of the MBC Program and other dedicated Domestic and Family Violence (DFV) programs.

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Jobs at Relationships Australia NSW

We found 9 Jobs at Relationships Australia NSW

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Practice Specialist Family Violence

Non-Executive Director

Internal Communications and Project Administrator

Couple and Family Counsellor

Therapeutic Caseworker - Family Safety - Illawarra / Wollongong

General Manager - Customer Experience

Head of Practice, Quality & Innovation

Head of Research & Impact

Manager, Domestic Family Violence Programs

Email me more jobs like this.

Jobs at Relationships Australia NSW

Job search form

We found 9 Jobs at Relationships Australia NSW

Email me more jobs like this.

Search results

Practice Specialist Family Violence

Non-Executive Director

Internal Communications and Project Administrator

Couple and Family Counsellor

Therapeutic Caseworker - Family Safety - Illawarra / Wollongong

General Manager - Customer Experience

Head of Practice, Quality & Innovation

Head of Research & Impact

Manager, Domestic Family Violence Programs

Email me more jobs like this.