About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples, and families can address the critical matters impacting their relationships, and their lives.

About the Role

You’ll be the first point of contact for male victims of Domestic and Family Violence (DFV) following a police report or incident. In this critical phone-based role, you will provide compassionate, immediate support to men during a highly vulnerable time. Your core responsibility will be to make a meaningful and trauma informed call, offering information, assessing immediate safety, and linking individuals with available supports and services.

You will work with referrals from the NSW Police and Justice Department and proactively reach out to men who need support. In this high-volume environment, your ability to quickly establish trust and rapport will be crucial to ensuring each client receives the care and guidance they need.

The details:

• 3 days per week based in Wollongong
• Part-time contract for 2 years
• $46 – $52 per hour (depending on skills and experience) + 11.5% super, 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)
• Extra annual leave days between Christmas and New Year
• Excellent professional development, regular clinical supervision

What you’ll bring:

• Demonstrated experience working with victim survivors of Domestic & Family Violence
• Demonstrated proficiency in conducting comprehensive assessments, and effective case management
• Proficiency in assessing and responding to risk of harm (FDSV & Chid Protection), using relevant risk assessment tools and protocols
• Strong knowledge of the local service system, and ability to facilitate effective referrals
• Proven experience establishing and maintaining effective partnerships and working collaboratively with other organisations
• Relevant tertiary qualifications in community development, social work, social welfare, health promotion or similar field and/or relevant experience

Why work with us?

• Make a genuine difference to the lives of individuals affected by Domestic Family Violence
• Work alongside people who truly care about what you achieve together
• We offer many benefits including flexible working options, additional leave days, Employee Referral Reward program and a fitness passport
• Extra Income - You can salary package up to $15,900 pa of your pre-tax salary for everyday expenses and up to $2,650 pa for entertainment expenses, meaning you take home even more pay!
• Enjoy continuous training and development opportunities to elevate your skills and advance your career
• We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities

Next Steps

Interested? Apply today!

RANSW requires the preferred applicant to undertake a National Criminal History Record Check and a Working with Children Check prior to employment.