Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

Your new role

• Full time, ongoing.
• Located at Wagga Wagga, NSW. Relocation assistance will be provided to the successful applicant. 
• Annual Salary between $112,023.50 to $118,145.44.

Post Separation Services (PSS) refers to any family dispute resolution (FDR) service, family relationship service, senior relationship service or other services relating to separated or separating families. It also refers to any group work or project that operates as a post separation service and other forms of mediation (for example, workplace mediation). This role encompasses practice guidance and management of the Children’s Contact Service (CCS).

The PSS Manager is responsible for overseeing high-quality service provision by the PSS teams located in the ACT/South Coast. The Manager is supported by Senior Practitioners and reports to the Director PSS.

Duties:

The Manager is responsible for:

• Leading and developing the practitioners delivering specialist services, including operational and administrative management.
• Coordinating reviewing and managing allocated human and material resources to facilitate a high standard of care including performance skill mix, roster development and leave planning.
• Providing leadership and having accountability for the development, management, reporting and evaluation of team activity against targets and governance requirements.
• Ensuring client data is accurately collected by practitioners and working collaboratively to ensure the correct processes are followed to support program evaluation, informing the continuous improvement of services is based on feedback from clients and emerging research and practice.

What you’ll need to succeed

• Experience in family dispute resolution with qualifications in the field of Law, Social Work, Psychology, Nursing, Occupational Therapy, Counselling, or Social Science. Current registration/membership with at least one of the following: Australian Health Practitioners Regulation Agency (AHPRA), Australian Association for Social Workers (AASW); Psychotherapy and Counselling Federation of Australia (PACFA) and Level 2 or above Australian Counselling Association (ACA) and FDRP registration with Attorney-General’s Department.
• Demonstrated experience in leading, managing and supervising staff (in particular, experience and skills in supervision of mediators/ family dispute resolution practitioners) in the community sector and/or Government.
• Demonstrated experience and skills in clinical practice in the family dispute resolution area, including the use of a systemic framework.
• Demonstrated experience in mediation and child inclusive practice, crisis intervention models, grief and loss in the context of family separation and child development and legislative requirements of mandatory reporting as well as knowledge of the Family Law Act 1975, family court procedures and information sharing legislation/protocols.

For a full list of selection criteria, please refer to the position description attached.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion). Applications that do not address selection criteria will not be considered during the shortlisting process.

For further information about the position or application process, please contact Human Resources at (02) 6923 9100 or by email [email protected] using the subject line: Manager Post Separation Services - Wagga Wagga enquiry via EthicalJobs.

A position description is attached.