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Program Manager - Disability Independence

  • Are you an experienced and enthusiastic disability professional?
  • Do you want to change lives and influence community attitudes about employment of people with disability?
  • Do you want to be involved in one of the most exciting and innovative disability social enterprise in Australia?
  • Do you love a challenge and want to be part of shaping the future of Hotel Etico and disability employment in Australia?
  • Do you have a strong work ethic and a passion for people?

If this sounds like you, an exciting and unique opportunity has opened up to be the Program Manager at Australia’s first social enterprise hotel employing and training young people with intellectual disability.

Based on a proven overseas model established in 2009 in Italy, Hotel Etico opened in November 2020 in Mount Victoria in the Blue Mountains thanks to philanthropic funding and widespread industry and community support.

At Hotel Etico trainees build their independence through professional, paid, on-the-job training and independent living training in a dedicated onsite apartment called the Academy of Independence.

Over a 12 month program, trainees work in all areas of the hotel gaining valuable hospitality skills transferable to a variety of industries and providing greater employment opportunities. While staying in the Academy of Independence, trainees learn and practice important living skills which allow them to work towards living independently.

Hotel Etico not only aims to train and empower the individual trainees, but to change community’s attitudes towards disability and employment, demonstrating that every individual has abilities and, if supported, is able to live an independent and fulfilling live and being a productive member of the community.

Hotel Etico is a registered charity, registered social enterprise and a NDIS provider. Our business model aims to be substantially self-sustaining within 2-3 years of operation, with a large majority of revenue being generated commercially through the hotel, restaurant and bar, as well as the NDIS to cover support costs.

Essential skills and experience

  • Relevant qualification in the Disability/Community Services sector
  • Comprehensive knowledge of the disability sector, the NDIS, the NDIA and the Quality and Safeguarding Commission requirements for registered service providers
  • Demonstrated experience in program development and management
  • Demonstrated and effective team leadership experience
  • External stakeholder management experience
  • Well-developed oral and written communication skills with and ability to present information in a variety of formats and in a manner appropriate to the purpose and audience
  • Strong interpersonal skills with the capacity to liaise effectively with a wide range of internal and external stakeholders and customers
  • Competence in the use of the latest computer software programs and can enter, modify and extract data accurately, including the ability to track funding package expenditure
  • Well-developed work organisation skills and task prioritisation
  • Demonstrated experience in delivering programs within budget and compliance regulations.
  • Belief in the importance of continuous improvement innovation
  • Ability to deliver and receive constructive feedback in a manner that gains acceptance and achieves resolution
  • Ability to delegate responsibilities appropriately
  • Ability and willingness to take personal responsibility for meeting individual and team objectives
  • Ability and willingness to work in a collaborative style both with the team and other stakeholders
  • Ability and willingness to take on feedback and continue to move forward despite criticism or setbacks
  • Demonstrated resilience and self-care to manage workload.

The Program Manager role is full time. Work will be a combination of work on site in Mount Victoria and remotely, with some weekend and after-hours work being normal expectations of the role.

An attractive remuneration and salary packaging opportunities and benefits are on offer.

Criminal record checks with the NSW Police, Working with Children check, NDIS Worker Screening Check and referee checks are part of Hotel Etico Australia’s recruitment process. You will also be required to have Proof of vaccination against Covid 19 and have or be scheduled to obtain a first aid certificate. To be considered for this opportunity you must have a legal entitlement to work in Australia and hold a current drivers licence.

To apply, click Apply Now and follow the instructions.

A position description is attached.

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