Our Team

In the face of rising levels of unmet legal need, Justice Connect designs and delivers high impact interventions to increase access to legal support and progress social justice.

Justice Connect’s Access Program is a multidisciplinary team of in-house legal, data, project, and service design expertise. We collaborate to increase access to legal assistance and progress social justice by responding quickly to a wide range of legal problems with a particular focus on disaster response, financial rights and employment law problems. We have expertise in dealing with issues that have escalated to court proceedings with a long history of running court-based services across a range of jurisdictions.

Our legal services use a range of approaches including specialist advice, pro bono referrals (leveraging our network of over 10,000 pro bono lawyers) and online resources to help people experiencing legal problems. We also operate weekly pro bono clinics for help seekers involved in litigation in Victorian courts, Federal courts and VCAT.

Our strategy commits us to identifying ways to scale legal help with digital solutions, including our in-house developed digital platform, Justice Connect Answers (JCA). We seek to identify and respond quickly to emerging legal need in the community. In all our work, we centre client experience and our commitment to impact.

Our ideal candidate

You'll bring to the team experience in the following areas:

• Flexibility and agility - lead through in a change environment.
• Leading people and managing resources to effectively and efficiently achieve the best outcomes for both the community and organisation
• Utilising creativity and innovation to bring about improvements to programs, services, and practices.
• Managing a multidisciplinary team focused on innovation and continuous improvement.
• Managing funding for projects, together with the Head, including participation in budget management.
• Working collaboratively with others to innovate and build a values-driven culture and mindset of the team.
• Candidates will need to demonstrate commitment to Justice Connect's vision, strategy and values.

What you will achieve in the role

In this role, you’ll work to:

• Lead people to achieve priority productivity strategies - effectively plan and prioritise team workload.
• Lead the development of funding opportunities in collaboration with other teams.
• Support the continuous improvement of the Access Program service delivery model.
• Collaborate with Access Program leadership in the translation of the organisation strategic plan into Annual Activity Plan.
• Analyse information and produce written submissions and advocacy/position papers.
• Be part of a progressive and dynamic team planning for the future.

A week in this role

If you were here last week, you would have:

• Supported and presented with a project lead convening a service design workshop with key external stakeholders as part of our research project on navigating financial legal problems.
• Met with Justice Connect’s organisational leadership team to propose a new way of delivering one of our key online services to increase its reach.
• Caught up with staff reporting to the role and supported induction of a new lawyer.
• Participated in a brainstorm session with a group of multi-disciplinary staff from across the organisation as we begin work on a joint funding application for our disaster response work.
• Met with the Access Program leadership team to review fortnightly service data and staff insights with a focus on identifying growth opportunities.
• Trained group of new pro bono firm lawyers who will participate in innovative pilot offering early intervention legal support to people dealing with debts.

What we offer

We believe is creating an environment where people will thrive.

If you want your next role to have purpose, support you to master new skills and build meaningful relationships then Justice Connect is the place to work.

We offer a range of benefits including:

• Progressive leave entitlements
• Flexible working arrangements with a minimum of 40% in the workplace attendance across the month
• Access to EAP
• New hire and ongoing learning and development

Important role information

The position reports to the Head of Access Program.

Employment is full time (37.5 hours per week) fixed term parental leave backfill for 12 months. Part-time requests will be considered.

The salary for this role is $117,186.56 per annum (pro rata) (plus 11% superannuation) with annual leave loading and generous salary packaging options.

This role can be based at our Melbourne or Sydney CBD offices with 40% of the month in the workplace with hybrid working arrangements.

How to Apply

Please upload your resume and a cover letter which outlines your relevant skills and experience that will help you achieve success in this role.

For further information contact Nadine Bartholomeusz-Raymond on 03 8636 4472.

Applications will be reviewed as they are received and interviews will be scheduled accordingly.