About us

Phoenix Specialised Youth and Disability Services P/L is a provider of Youth and Disability staff and NDIA support services to communities across Victoria. We have grown significantly and are looking to recruit a Manager for our Allocations team.

Tasks & responsibilities

• Effective scheduling of client requests and allocation of CYFS/NDIS support staff.
• Provide effective customer service to our valuable CYFS/NDIS clients.
• Reporting directly to the Director.
• Develop positive working relationships with our staff and clients.
• Accurate data input for our systems.
• Troubleshooting of day to day queries.
• Managing day to day running of your own team and providing admin support to Support Coordination.

Qualifications & experience

• Previous staff rostering experience highly regarded.
• You will thrive in a busy environment with the ability to move between phone, emails and scheduling tasks effectively.
• Experience in the Community Services sector.
• Strong computer skills with knowledge of rostering information systems or the capacity to quickly learn new information systems. ENTIREHR highly regarded.
• Strong interpersonal skills and the ability to build positive working relationships.
• Ability to maintain accurate and sensitive documentation.

Benefits

• Supportive and collaborative work environment.
• Ongoing training and growth opportunities.
• Join a new and expanding company.
• Ongoing support, supervision, and opportunities for professional development.
• Family-friendly working environment.

Essential role requirements:

• A valid Victorian Drivers' Licence
• Hold a current Working with Children Check (Employment)
• Clear National Criminal History Check
• Successful NDIS worker screening check

Apply for the role

• To apply for this role, upload your CV and a cover letter explaining why you are the best person for this role.
• For more information on Phoenix visit http://www.phoenixss.com.au

Phoenix creates a welcoming and diverse environment ensuring everyone is welcome. Therefore Phoenix is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander (ATSI) and Culturally and Linguistically Diverse (CALD) backgrounds.

Phoenix is a child safe organisation which is committed to ensuring the protection and wellbeing of every child through our everyday practice and procedures. Phoenix requires the acquirement of a Working with Children’s check as well as a Clear Police Check prior to beginning of work with children to ensure that the national standard is upheld.