About PCCS

PCCS is leading innovative, community-driven approaches to integrated care across health and social systems. We are now seeking an experienced Implementation Lead to help bring our Neighbourhood Health Hubs (NHH) to life in the Northern Sydney Region.

About the role

The Implementation Lead will drive the design, delivery, and embedding of our Neighbourhood Health Hubs across the region. This is a senior, hands-on role for someone who can turn a complex model into a real, functioning service across multiple partners and systems.

You will lead implementation across all stages, from readiness through to evaluation, ensuring the model is delivered consistently, sustainably, and in line with its community-led intent.

Using implementation science frameworks, you will bring structure to complexity, align partners, and keep community voice at the centre of every decision.

Key responsibilities

• Lead end-to-end implementation of the NHH model across all five stages
• Apply implementation science frameworks (CFIR, ERIC, Proctor outcomes, ABCD) to guide delivery
• Coordinate the staged rollout of Small Teams, Team of Teams, and Hub Facility model
• Build strong cross-sector partnerships with health, NGO, council, and community stakeholders
• Embed co-design with people with lived experience and priority populations
• Use local data, asset mapping, and evaluation frameworks (RE-AIM, Proctor) to drive decisions
• Support commissioning alignment, sustainability planning, and capability building across providers
• Contribute to tools, frameworks, and reporting that support system-wide implementation

Skills and experience

We are looking for someone with experience in some or all of the following:

• implementation, service development, project delivery or practice improvement
• health, mental health, community services, social prescribing, prevention, primary care or place-based initiatives
• supporting multi-site projects or community-based implementation
• developing practical resources, training materials, guides or toolkits
• capturing and synthesising qualitative learning from meetings, workshops, interviews or site engagement
• writing clear reports, summaries, briefing papers or project materials
• working with diverse stakeholders, including community organisations, health providers, funders, researchers and service users
• supporting co-design, consultation or reflective learning processes
• understanding barriers to referral pathways, workforce change, service uptake or local adaptation

Essential Criteria

• Relevant tertiary qualifications in health, public health, community services, psychology, social work, implementation science, project management or a related discipline, or equivalent demonstrated experience.
• Experience supporting implementation, service development, project coordination, evaluation support or practice improvement within health, community services or a related sector.
• Demonstrated ability to gather, synthesise and communicate practical learnings from projects, stakeholder engagement, workshops, interviews or service delivery activities.
• Strong written communication skills, including experience preparing reports, summaries, resources, guides, training materials or project documentation.
• Demonstrated ability to work collaboratively with diverse stakeholders across health, community, research, government or not-for-profit settings.
• Strong organisational and project management skills, including the ability to manage competing priorities across multiple projects and workstreams.
• Ability to identify implementation barriers, enablers and practical solutions within real-world service delivery environments

What we offer

• Attractive remuneration inclusive of superannuation
• Tax-Free Salary Packaging available up to $15,900
• Meal & entertainment allowance of up to $2,500
• Generous leave provisions including 17.5% annual leave loading
• Strong team support
• Access to Employee Assistance Program
• Opportunities for growth and development.

Term

• Full time
• Maximum Term contract

next steps

To submit your application, please click 'Apply Now' by the closing date.