• Employment Type: Contract through to 30 June 2026

• Hours: 60 Hours per fortnight

• Area: Greater Shepparton Region

Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality. We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.

To find out more about Primary Care Connect, please visit www.primarycareconnect.com.au

About the Role

Refugee Counsellor’s work with referrals from a range of service providers and will be required to work with people from all demographic groups and may specialise in the following areas:

• Children from refugee families
• Young people from refugee families
• Families from refugee backgrounds
• Asylum Seekers

As a Refugee Counsellor you will deliver effective and appropriate assessment, counselling and advocacy services to clients with a refugee or asylum seeker background at Primary Care Connect (PCC), who are survivors of torture and trauma.

You will provide a wide range of interventions designed to assist survivors of torture to address psychological effects and any social consequences arising from their past experiences of human rights violations. The emphasis of your role will predominately be the provision of high-quality counselling for complex trauma.

Reporting to the Manager of Community Services and working within the Refugee Team, it is also expected that this position collaborates with the larger Primary Care Connect team and networks with external organisations. The service area for this position is Greater Shepparton.

Key Selection Criteria

The following criteria must be met and addressed in applications for consideration for this position:

Essential:

• Tertiary qualifications in Social Work, Psychology or a related discipline

• 2 Years experience working with members of the Refugee and Asylum Seeker Communities

• Demonstrated expertise in providing assessments, care planning, service coordination and writing case notes and reports

• Documented experience in counselling/therapy for persons who have experienced complex trauma, mental health and settlement problems associated with the refugee experience.

• Provide examples demonstrated advocacy on behalf of individuals and families with a range of issues related to health, welfare, legal and government

• Demonstrate knowledge and sensitivity in provision of support and counselling services for people from CALD backgrounds

• Outline your experience using technology to complete daily work tasks

• Professional and personal alignment with Primary Care Connect core values

Benefits and Perks

Primary Care Connect provides a supportive workplace with staff who are committed and passionate about the community that we work in. Some of the many benefits of working with PCC include:

• Professional Development

• Salary Packaging

• Employee Assistance Program

• In House Gym

All candidates who are interested in the position must include in their application the following;

• Cover letter addressing the Key Selection Criteria

• Resume with at least two professional references, or willingness to provide on request.

Further information can be found by:

1. Visiting our careers page: Click the "Apply Now" button.
2. Contacting Kelly Woolstencroft on 03 5823 3200

Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people. We have a zero-tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns. As a Child Safe Organisation every employee and volunteer is required to have a current Working with Childrens Check.

Primary Care Connect acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and respect to their Elders, past and present.

We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.

A position description is attached.