About OzHarvest

OzHarvest is a leading food rescue organisation on a mission to ‘Nourish our Country’ by stopping good food from going to waste and delivering it to charities that help feed people in need. Through our education programs and our advocacy work, we hope to inspire others to change behaviour and help reach the national target of halving food waste by 2030.

About the Role:

The Events & Catering Coordinator’s role is to support and assist the Events & Catering Lead and the broader NSW/ACT Engagement Team in end-to-end management of engagement events and our Food Truck & Catering social business unit. This is a fantastic opportunity for someone who loves being hands-on, enjoys building relationships, and gets energy from making things happen. In this role, you'll support the Events & Catering Lead in running OzHarvest’s Food Truck, Catering and Events program - managing bookings, coordinating events, nurturing client relationships, and getting out on the ground to deliver experiences that tell the OzHarvest story. This includes:

• Acquiring, establishing, and nurturing connections with new and existing external corporates, businesses and organisations, and acting as a key point of contact for corporate, business and external organisational stakeholders.
• Assisting to coordinate all Food Truck & catering activities, including revenue generating business and community programming with our charity agencies.
• Assisting business development activities and managing engagement supporters and clients.

You will be a passionate advocate for OzHarvest and help tell the OzHarvest story.
This is a three-day part-time role, preferably worked on Wednesdays, Thursdays, and Fridays.

Key Responsibilities:

Be a positive and effective team member and bring the OzHarvest values to life:

• Demonstrate each value in every one of your actions and decisions.
• Contribute to the successes of your team by supporting your teammates to be the best they can be.
• Always communicate honestly and openly.

Food Truck & Catering:

• Provide support to the Events & Catering Lead to deliver food truck & catering activities and events.
• Assist, plan, and execute Food Truck & Catering activities, including managing the calendar of events.
• Manage in-bound enquiries and convert new business and ensure the booking process runs smoothly for our clients.
• Educate customers about our program offerings and cross-sell program opportunities.
• Business development; seeking and identifying new opportunities through networking, generating new leads and prospecting, and accurate recording of this information into our CRM.
• Collaborate with National Marketing & Communications Team and other internal stakeholders to support marketing strategy, including developing, reviewing and using key business assets (including event packages, menus and social impact reports for external audiences, including public/consumer facing and partner-facing). This may include writing and producing business communications, and where relevant content creation and collation.
• Administration of both corporate and community programs under Food Truck & Catering designation, and support where relevant to other corporate programs, including community fundraising, cooking demonstrations and Food Drives.
• Support efforts to achieve revenue targets, deliver on the strategy, and work within and to budgets and plans.
• Meet and build deeper relationships with clients when they engage with OzHarvest activations.
• Liaise with charity agency clients (community facing) to facilitate booking process of Community Food Truck & events and collaborate with internal stakeholders, including the Community Connections Team and Agency Engagement Team.
• Maintain accurate records, including using our CRM (Salesforce).

Event Management:

• Assist, plan, execute and implement minor to major events (from small market stalls and
  trade events to larger public events).
• Front of house engagement and liaising with stakeholders and participants on the ground to
  build deeper connections and reinforce our magic.
• Assist in developing event documents using OzHarvest templates including run sheets, production schedules, briefs, and event manuals.
• Assist with event and campaign budget reconciliation.
• Hands on bump in and bump out of events.
• Liaise with suppliers to coordinate event services and bookings (e.g catering, signage, AV, printing etc).
• Collaborate with internal stakeholders, including Chefs, Warehouse Manager and Volunteers to effectively manage and deliver integrated engagement and event experiences for our corporates and other clients.  
  

Engagement, Fundraising and Impact Activities:

• Provide support to the Engagement team to deliver engagement activities across NSW/ACT.
• Actively contribute to shaping and delivering our OzHarvest engagement strategy.
• Relationship management with our corporate and external clients before and during engagements and activations.
• Successfully manage the sales process through qualifying customer needs and budget, present appropriate solutions, negotiate and close new business. This includes cross-sell and upsell of other
  opportunities.
• Partner with internal teams to onboard and integrate new clients and their business.
• Support and assist with key campaigns as set by OzHarvest, including support to local marketing and communications.
• Liaise with and support the NSW/ACT engagement team to create opportunities that will ensure effective, deep, and multi-level engagement with corporate supporters, including participation in events, corporate volunteering, regular giving, and pro bono support activities.
• Regular and ongoing communication about our initiatives and engagements to internal and external stakeholders.
• Ad Hoc duties as directed by Management.

At OzHarvest, we are a small team and there are fabulous opportunities for each of us to work together to contribute to deliver on our purpose to Nourish our Country. These could include a range of reasonable additional duties from time to time as required.

Personal Specifications:

Qualifications:

• Bachelor's degree in business, event management, marketing, communications, or equivalent experience delivering and enabling a range of events.
• A valid Working with Children Check (WWCC) – or the ability to obtain this.
• A valid Police Check – or the ability to obtain this.
• Driver's licence.

Skills, Knowledge & Experience:

• 2+ years of sales and account management experience and/or events experience.
• Experience in delivering client-focused solutions based on customer needs.
• Hands-on experience in sales and events and the ability to deliver excellent customer experiences.
• Results-orientated team player.
• Demonstrated project management and problem-resolution skills.
• Strategic approach to researching, generating leads, cold calling, and following sales processes.
• Demonstrated digital skills including CRM software and MS Office (Salesforce and MS Excel in particular) as well as various other applications and tools.

Personal Abilities and Aptitudes:

• Action oriented with a drive for achieving revenue targets and growth.
• High energy and enthusiasm that can be felt through the phone.
• You love and are energised by people, and are genuinely passionate about understanding their needs and making a difference.
• A natural relationship builder and leader with integrity, reliability, maturity, initiative and passion.
• Excellent communication, presentation, and influencing credibility and effective at all levels of the organization, including executive level.
• Exceptional ability to persuade people to make a purchasing decision.
• Ability to sense good business deals and seal them.
• Must be able to negotiate and problem-solve.
• Strong communication skills and the ability to build relationships with both internal and external stakeholders.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• You’re always looking to improve processes to achieve efficiencies.
• Willing to be flexible.

Why You Should Work with Us

At OzHarvest, you’ll be part of something truly meaningful. We’re a close-knit team doing big things—rescuing food, feeding people, and advocating for change. We offer flexibility, purpose-led work, and a supportive environment where creativity and individuality are celebrated. You'll receive additional leave days (including a birthday and self-care day), salary packaging benefits, learning and development opportunities, and the chance to be part of a movement creating real impact across Australia

To apply:

Ready to bring your energy, ideas, and heart to OzHarvest?

To submit your application please click 'Apply Now' by the closing date.

Apply now and help us deliver events that change lives. Please follow through the online application process and attach your CV, a cover letter, and include a message as to “Why would you like to work at OzHarvest/ in this role?” (creativity encouraged!)

Please note that only applications with a cover letter addressing the question above will be shortlisted.

OzHarvest is proud to be an equal opportunity employer that supports diversity, inclusion and belonging. Please note: If you have a Language or Cultural special consideration, a disability or impairment or use assistive technology, please let us know in your Cover Letter when applying. You can ask a support person to help you through the application and interview process.