Your new job

The position will provide operational support to the Practice Manager of headspace Glenroy to ensure the effective delivery of all administrative functions. Functions include reception, maintaining appointment systems, billing and medical records, other database management and application of Microsoft Office tools.

Reporting to the Practice Manager the Health Services Receptionist will:

• Welcome and assist young people, their families and friends with enquiries and appointments (both face to face and via telephone), responding to all enquiries in a professional and friendly manner.
• Obtain and manage client information in a timely and accurate manner, ensuring confidentiality and privacy standards are met.
• Maintain accurate appointment information including the follow up of DNA (did not attend) clients in accordance with centre procedures.
• Prepare accounts using the Medicare bulk billing process and assist the Administration Officer with the batching of Medicare claims.

What you’ll need

You are passionate, energetic and determined to make a difference to health and wellbeing outcomes for young people. The following criteria must be met for consideration for this position:

• Knowledge and previous experience in a switchboard/reception/administration setting.
• Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers.
• Demonstrated ability to provide a high standard of confidential reception and administrative services, including a high level of word processing skills.
• Knowledge of, or the ability to learn, relevant administrative/clerical procedures, including software applications and filing systems.

What you’ll get in return

• Salary package of $53,826 + 10% super + NFP salary packaging up to $15,900
• Flexible work to suit your lifestyle and access to policies and tools that support this
• Provider and further develop your leadership and skills with Orygen and be part of leading the revolution in youth mental health.

Orygen – leading the revolution

Imagine a future with unlimited potential. A future where every young person enjoys optimal mental health as they grow into adulthood. At Orygen, this is our life’s work, because we passionately believe it’s what all young people deserve.

Every step of the way, young people and families are at the heart of everything we do. Always. Through world-leading research that creates change. Through pioneering reform that delivers real-world practical solutions.

At Orygen, that’s the future we’re creating right now. To do it, we have revolution in mind.

Join the revolution

If you’re keen to join Orygen and be part of our team challenging the status quo and reshaping the future for young people, apply now.

A position description is attached.

This is a part time (0.8 FTE), permanent position.

You are encouraged to submit your application as soon as possible. Orygen may close the advertisement before the closing date.

Orygen is dedicated to gender equality, diversity and inclusivity. We strive to continue to build a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, LGBTIQA+ people and CALD people. We strongly encourage applications from the First Nations people.