• Victoria/Parkville location | Travel across VIC Required
• Part-time to Full-time | 0.8 - 1.0 FTE considered
• Work independently within a supportive team environment

About Orygen

Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest translational research organisation dedicated to youth mental health in the world.

For over 30 years, Orygen has led groundbreaking early intervention and developed evidence-based models of care to improve the mental health outcomes of young people aged 12-25.

About the job

The Digital Clinical Service Improvement Officer will play a critical role in integrating Orygen Digital’s MOST platform with Victoria’s mental health and wellbeing system. The role will work with a range of health and wellbeing services to deliver service gap analysis, co-creation of digitally-enhanced service pathway improvements via MOST, as well as training, onboarding, and support for staff using MOST.

Reporting to the Clinical Implementation Lead you will:

• Build and maintain strong partnerships with mental health and wellbeing services to support the successful integration and ongoing use of the MOST platform.
• Collaborate with service staff to identify local service gaps and co-design digital solutions that improve access, care pathways, and outcomes for priority populations.
• Provide training, onboarding, troubleshooting, and culturally safe support to clinicians and services across diverse settings, including rural, remote, and First Nations communities.
• Drive digital integration and continuous improvement by streamlining service pathways, tracking implementation metrics, and incorporating service feedback into practice enhancements.
• Work closely with internal and external stakeholders to deliver tailored implementation approaches, localised resources, and broader operational support across multiple services.

The ability to travel across Victoria is a key component of this role.

Skills and experience

The following criteria must be met for consideration for this position:

• Experience working in youth mental health, complex healthcare settings, or digital health initiatives, with an understanding of Australian mental health service models.
• A relevant qualification in mental health, health, health management, service design.
• Demonstrated experience in service design, service improvement, and implementing new models of care or digital integration initiatives.
• Strong stakeholder engagement and relationship-building skills, with the ability to influence and collaborate effectively with clinicians, leaders, and external partners.
• Excellent communication, training, and interpersonal skills, including the ability to engage diverse clinical services and deliver clear written and verbal information.
• Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply, as are applicants with strong knowledge or experience working in regional and remote communities with a high proportion of Aboriginal and Torres Strait Islander young people.

Benefits

• $97,000 - $110,000 pro rata to commensurate with skills and experience + 12% super+ $15,900 NFP salary packaging.
• Embrace the freedom of a hybrid work model, combining remote work with on-site collaboration.
• Thrive in a supportive, inclusive culture that values diversity and promotes well-being.
• Contribute to Orygen's mission for youth mental health, making a positive impact on young lives.
• Be part of a team that values collaboration and innovative thinking, driving impactful results.
• Experience a workspace that was thoughtfully created with input from young people, promoting a collaborative and inclusive atmosphere.

How to Apply

If you’re ready to make a difference in youth mental health and be part of a collaborative, innovative team, apply now.

For the full position description, click here or see attached below.

This is a part-time (0.8 – 1.0 FTE) 12-month contract.

Applications will close at 3pm on the closing date, unless a suitable candidate is found sooner.

Before applying at Orygen, it’s important to understand that you may encounter sensitive information related to mental health as part of your work. Being aware of this and how it could affect you is essential in deciding if this is the right opportunity for you.

Orygen is committed to providing diverse, equitable and inclusive environments for Staff and anyone connected to Orygen. We strive to continue building a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, people with disabilities, LGBTIQA+ people and CALD communities. We strongly encourage applications from First Nations people.

Orygen is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people and embedding safeguarding practices into all our programs and services. All employment appointments are subject to holding a valid working with children check and successful police check.