ONCALL Group Australia is an award winning, quality certified DHHS and NDIS registered service provider in the Disability, and Child Youth and Family sectors.  We are people focused, driven by strong values and employ only the best to deliver excellence in client focused support. 

ONCALL is currently seeking an NDIS Supported Independent Living Manager to join our dynamic and diverse Accommodation Services team. The primary focus of this role will be to develop, drive and deliver high quality Supported Independent Living services throughout Victoria to residents with significant, complex and dual disabilities. 

Reporting to the Executive Manager Accommodation and Client Services, you will utilise your expertise to drive and ensure deliverer of quality, client centred care to our SIL Services residents. 

Additionally, you will:

• Support the implementation of the SIL Services framework across all houses throughout Victoria
• Assist with the implementation of the SIL Growth Strategy across Victoria and interstate
• All services are delivered in line with ONCALL Policies and Procedures and aligned to all DHHS, NDIS and National Quality Standards and Legislative requirements
• SIL Services are delivered effectively and by ensuring participant centred approach at all times
• Provide advice and guidance to ONCALL’s After Hours program when required
• Internal and external Incident reporting is completed in accordance with legislative timeframes, including conducting comprehensive investigations and reporting to relevant peak bodies
• All documentation, financial tracking and reporting are complete, regularly evaluated for quality and continuous improvement opportunities

To be considered, we require a result orientated, self-driven and organised individual who, has a relevant qualification and has a solid proven background/experience in providing strong governance and leadership in Disability Accommodation and/or SIL Services.

Thrive in a fast-paced environment, be an organised, proactive and motivated self-starter with a desire to quickly establish your credentials and develop a career with ONCALL. 

You will possess a thorough understanding of legislation and quality framework related NDIS and have experience working with people of all ages, with complex needs and behaviours. Superior communication and reporting skills along with an ability to prioritise and work effectively under pressure will ensure your success. 

In return, you will be rewarded with the opportunity to join a team of passionate and supportive professionals who are experts in Accommodation Services, as well as career progression opportunities, use of company pool car and the largest casual workforce in Victoria to draw from. If this resonates with you, please APPLY NOW.

ONCALL Group Australia is committed to safety and wellbeing of all children, young people and people with disability. This will be the primary focus of our care and decision-making.Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.