• Administrative Officer 4 (AO4) - $77,344 - $88,179 plus Superannuation
• 2 Year Contract
• Palmerston

About the Northern Territory Legal Aid Commission

The Northern Territory Legal Aid Commission (Legal Aid NT) is an independent statutory authority established under the Legal Aid Act 1990. Our purpose is to ensure that people in the Northern Territory understand their legal rights and disadvantaged people have access to quality legal services, and to uphold a fair Northern Territory and national justice system.

About the role

Under the supervision of the Helpline Team Leader, provide information and referral assistance to people by telephone and online chat to increase access to legal information, and help people in the Northern Territory and people residing interstate who have legal issues or problems in the Northern Territory.

About you

We are seeking a Helpline Operator who can work on a busy Legal Helpline and work cohesively and collaboratively as part of a team. The successful applicant will have a passion for the law and be committed to delivering excellent service for clients.

Critical to your success is your high-level oral and written communication skills, including the ability to communicate with people from diverse backgrounds and clients with complex needs.

Employee benefits

Legal Aid NT offers a competitive salary and a range of employee benefits, including:

• 6 weeks annual leave to support work life balance.
• Salary packaging options
• A supportive and collaborative workplace culture committed to meeting the legal needs of vulnerable people in the Northern Territory.

Further Information

A duty statement, including selection criteria can be obtained from www.legalaid.nt.gov.au

Further information on the role, please contact Human Resources on 08 8999 3000 or [email protected] using the subject line: Helpline Operator - Preventative Legal Services enquiry via EthicalJobs.

A position description is attached.