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Community Fundraising and Events Officer

The National Stroke Foundation

Stroke is one of Australia’s biggest killers and a leading cause of disability amongst adults. One stroke occurs every 19 minutes in Australia and 27,428 Australians experienced a stroke for the first time in 2020. There are over 445,000 Australians living with stroke in 2020. The economic cost of stroke exceeded $6.2 billion, with a further $26.0 billion in lost wellbeing -due to short and long-term disability, and premature death. In addition: 8,703 Australians will die because of stroke this year.

24 percent of strokes occur in people aged 18-54; in 2012 this age group represented 14 percent. Regional and rural Australians are 17% more likely to experience a stroke than their metropolitan counterparts. In 2050, without action, 50,600 Australians will experience a stroke for the first time and there will be 819,900 survivors of stroke in the community. Despite public misperception, stroke is largely preventable, it is highly treatable, and survivors can make a good recovery when they receive evidenced based emergency treatment, the appropriate rehabilitation and community support.

About the organisation:

Stroke Foundation is a national charity that partners with the community to prevent, treat and beat stroke. We stand alongside survivors of stroke and their families, healthcare professionals and researchers. We build community awareness and foster new thinking and innovative treatments. We support survivors on their journey to live the best possible life after stroke. We are the voice of stroke in Australia, and we work to:

  • Raise awareness of the risk factors, signs of stroke and promote healthy lifestyles.
  • Improve treatment for stroke to save lives and reduce disability.
  • Improve life after stroke for survivors.
  • Encourage and facilitate stroke research.
  • Advocate for initiatives to prevent, treat and beat stroke.
  • Raise funds from the community, corporate sector, and governments to continue our mission.

Stroke Foundation is an equal opportunity employer that offers generous salary packaging and opportunities to undertake professional training and development. People with a lived experience of stroke, Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Our Values of Courage, Excellence, Compassion, Integrity and Leadership are an integral part of our culture, brand and positioning. These values inform our decisions and behaviours in our dealings internally within the organisation, and externally with our stakeholders. All employees will demonstrate behaviours aligning with these Stroke Foundation values.

Overall purpose of the team / program:

The Community Fundraising and Events program is part of the Brand and Community Engagement unit, and within the overall Marketing division. The primary purpose of the Community Fundraising and Events Program is to raise income through engaging community fundraisers and producing high quality fundraising opportunities and events. The secondary objective is to help raise the profile of stroke and Stroke Foundation. We do this so that we increase funding for stroke programs.

Overall purpose of position:

Reporting to the Community Fundraising and Events Manager, the Community Fundraising and Events Officer will be the primary contact to supporters and groups who are raising funds for Stroke Foundation. A major focus of this position will be to support a best practice national fundraising portfolio including engaging fundraisers as they plan their fundraising events. This role will build important relationships with key stakeholders, both internal and external, to enhance the user experience through website development, omni-channel communications, and event logistics.

Key Responsibilities

  • Build rapport and strong relationships with community fundraisers and encourage potential fundraisers to participate in fundraising initiatives.
  • Respond to all phone and email community fundraising enquiries and monitor, communicate with and support new and existing fundraisers including providing appropriate fundraising resources. This involves working in adherence with relevant fundraising legislation.
  • Produce omni-channel communications and optimise the use of email marketing tools. Ensure communications are delivered to the highest standard and align with brand guidelines.
  • Coordinate Community Fundraising Team volunteers including developing work plans, on-the-job training and supervision of volunteers to ensure tasks are achieved.
  • Develop, in collaboration with the Design & Production Coordinator, printed and digital fundraising resources, ensuring a supporter centric approach.
  • Develop digital content and assets for website and eDM, in addition to undertake regular updates and improvements to digital fundraising websites and platforms. Furthermore, keep abreast of peer-to-peer fundraising trends, and make recommendations for optimisations.
  • Research and identify new fundraising initiatives in the market to grow our fundraising portfolio.
  • Support planning and delivery of all fundraising campaigns (i.e Stride4Stroke) to maximise fundraising income, including supporting the Community Fundraising and Events Manager in campaign management and working with third party agencies and committees. This may involve some after hours work.
  • Undertake event logistics for key outdoor events, campaign photoshoots and ambassador activities including developing run sheets, set up and pack down, and general operations.
  • Undertake administrative tasks including but not limited to; reporting on activities, input data into CRM, coordination of meetings and agendas, and donation processing or receipting.

Position Requirements

Qualifications

  • Relevant degree in marketing/communications/customer service or experience in a similar role.

Skills

  • Demonstrated interpersonal skills, and ability to build and maintain relationships at all levels of staff and individuals in a wide range of business and community settings
  • Strong time management skills, including ability to set clear priorities between competing demands and manage tasks effectively
  • Excellent verbal and written communication skills with experience developing communications content including copywriting, editing and proofreading Ability to learn quickly
  • Strong IT skills, including Microsoft Office (Word, Excel), is required Knowledge (desirable)
  • Knowledge of community fundraising, marketing fundraising and/or fundraising sector will be highly regarded
  • Knowledge of events, planning and delivery
  • Confident and strong presentation skills to act as a representative of Stroke Foundation at third party events

Experience

  • Relevant experience in a similar role.
  • Excellent communication skills with the ability to build strong relationships with supporters, respond empathetically.
  • Demonstrated ability to manage and execute marketing and event programs and campaigns with the purpose to raise funds and awareness for a cause.
  • Demonstrated ability to independently assess and decide on priorities and workload.
  • Sound database skills with the ability to effectively manage various administrative tasks.
    Passionate, enthusiastic, positive, can-do attitude, good work ethic and honest.
  • Knowledge of the not-for-profit/charitable industry (desirable).

Work Health and Safety Responsibilities

  • All employees will contribute to a healthy, positive and supportive work environment.
  • All employees must comply with Stroke Foundation’s Work Health and Safety Policies and Procedures.
  • All employees must adopt safe work practices that comply with Work Health and Safety requirements and must not wilfully place at risk the health and safety of any other person in the workplace.
  • The physical requirements of the position (or any physical limitations) will be discussed prior to your commencement

Pre-Employment Checks

This position is subject to the following:

  • National Police Check.
  • Professional Reference Checks.
  • Evidence of up-to-date COVID-19 vaccination is required for this role (unless a valid
    exemption exists).
  • Evidence of required clinical or other qualifications (specific to be noted).

How to apply

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