• Full-time or Part-time (0.8 FTE), Fixed Term Opportunity to June 2026
• Flexible Location - Remote/Hybrid work options available
• Enjoy Great Benefits and Flexibility: above award pay (SCHADS 6.1 $54 ph + super), attractive salary packaging options and additional leave

About Us

No to Violence is Australia’s largest peak body for individuals and organisations working with men who use family violence. We provide training, sector development and advocacy across the sector. We operate the national Men’s Referral Service, providing free and confidential counselling, referral pathways and support directly to men who use violence. As a pro-feminist organisation, women and children are at the centre of what we do - by ending men’s use of family violence, families, individuals, and communities are safer.

About the Role

We currently have a fantastic opportunity for a motivated and detail-oriented Business Analyst to lead systems (re-)design and optimisation essential to support and underpin the effective delivery of our life-changing services.

You will:

• Map the information needs of operational teams at No to Violence to identify improvement opportunities for the organisation’s client and case management system (CCM)
• Identify opportunities to integrate or align with the design and delivery of an online National Directory of Services for People Using Violence.
• Lead system and process improvements and support configuration changes.
• Develop business documentation to ensure effective systems-supported workflow and data maintenance practice.
• Ensure all changes to the CCM enable timely and accurate data reporting.

About You

You are a strategic thinker with a passion for data integrity and systems improvement. You thrive in a fast-paced, mission-driven environment.

You will also bring:

• Tertiary qualifications in IT, MIS, or Data Analytics
• Knowledge of CRM systems (experience with Salesforce highly desirable)
• Demonstrated experience in requirements gathering
• Proven experience in supporting the delivery of successful implementations and optimisations
• High-level Microsoft Excel and database skills
• Excellent communication and stakeholder engagement skills

Further details relating to the key responsibilities of this role can be found in the position description on our website – https://ntv.org.au/about-us/work-with-us/

What We Offer

We provide a positive work culture and a diverse and inclusive environment where everyone feels valued. Our people matter to us. We are committed to supporting employee wellbeing including 24/7 access to our Employee Assistance Program for you and your immediate family.

We play an active role in the professional development of our team and also offer:

• Flexible working options including hybrid working with ability to balance work from the office and home.
• Salary Packaging – tax free salary benefits of up to $15,900 per year plus up to $2,650 per year for entertainment benefits.
• Values Driven Team: Work with a team that embodies strong values of Change, Leadership, Gender Equity and Accountability
• Additional leave options including bonus leave.
• A well-stocked office with plenty of snacks!

How to Apply

Please submit your application outlining your relevant experience aligned to the role and selection criteria. Applications will be reviewed as received until the position is filled.

We recognise that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make reasonable adjustments to the recruitment process to better enable you to participate, or if you have any other questions, please reach out to us at [email protected] using the subject line: Business Analyst - Flexible Location enquiry via EthicalJobs.

NTV values diversity and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in. As part of our commitment, we are a Rainbow Tick accredited organisation.