<h3>About us</h3>
<p>No to Violence is Australia&rsquo;s largest peak body for services and individuals that work with men who use family violence. No to Violence operates the national Men&rsquo;s Referral Service, the national Brief Intervention Services and the Victorian based Perpetrator Accommodation Support Service, free, confidential counselling, referral and support services. For more information about NTV please see our website - <a href="https://ntv.org.au/about-us/" target="_blank" rel="noopener">https://ntv.org.au/about-us/</a>.</p>
<h3>Key role responsibilities</h3>
<p>We are looking for an enthusiastic Administration Assistant to join our Services team. This role will provide assistance to our Services leadership and contribute to the smooth running of the wider team. The successful candidate will need to be comfortable in a fast-paced environment and able to work effectively under pressure.</p>
<p>This role will provide you variety in your day be split into 2 main categories of;</p>
<ul>
<li>Administration, which includes; scheduling, diary management, preparing documents, minute taking, invoicing</li>
<li>Coordination of Activities, which includes; maintaining records, organising travel, preparation of materials, and providing support as required.</li>
</ul>
<p>Given the nature of our work confidentiality and security of information is key.</p>
<h3>Mandatory Requirements</h3>
<ul>
<li>Demonstrated commitment and experience in providing excellent customer service</li>
<li>High level verbal and written communication skills with the ability to relate effectively with a range of people across all levels of the organisation</li>
<li>Ability to use good judgement to make decisions according to level of authority, escalating issues as needed</li>
<li>High level of adaptability to changing priorities to meet the needs of the organisation</li>
<li>Well-developed organisation and time management skills</li>
<li>High level of proficiency in the use of standard software such as the Microsoft Office suite and the use of video and teleconferencing equipment</li>
</ul>
<p>Further details relating to the key roles and responsibilities of this role can be found in the position description on our website - <a href="https://ntv.org.au/about-us/work-with-us/" target="_blank" rel="noopener">https://ntv.org.au/about-us/work-with-us/</a>.</p>
<h3>How to Apply</h3>
<p>To apply please submit an up-to-date resume and cover letter (no longer than 1 page) outlining your relevant experience aligned to the Key Role Responsibilities and Mandatory Requirements.</p>
<p><em><strong>Applications will be reviewed as received until the position is filled. </strong></em></p>
<p>Shortlisted applicants will be required to respond to additional key selection criteria as outlined in the Position Description.</p>
<p>Any questions please contact <em><a href="mailto:recruitment@ntv.org.au?subject=Administration%20Assistant%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">recruitment@ntv.org.au</a>, using the subject line: <strong>Administration Assistant enquiry via EthicalJobs.</strong></em></p>
<p><em><strong>NTV values diversity and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.</strong></em></p>

Melbourne CBD

Melbourne

No To Violence 

Not For Profit (NFP)

We are looking for an enthusiastic Administration Assistant to join our Services team. Provide assistance to our Services leadership and contribute to the smooth running of the wider team.

Administration Assistant

Contract

Full Time

<h3>About us</h3>
<p>No to Violence is Australia&rsquo;s largest peak body for services and individuals that work with men who use family violence. No to Violence operates the national Men&rsquo;s Referral Service, the national Brief Intervention Services and the Victorian based Perpetrator Accommodation Support Service, free, confidential counselling, referral and support services. Our vision is a world which is free of men&rsquo;s family violence, which deliver through supporting and advocating for the sector, providing sector and workforce development opportunities, and through working directly with men, their friends and family. For more information about NTV please see our website - <a href="https://ntv.org.au/about-us/" target="_blank" rel="noopener">ntv.org.au/about-us</a>.</p>
<h3>Key role responsibilities</h3>
<p>We are looking for strong leadership skills to guide and advise our growing organisation on all aspects of quality assurance and regulatory &amp; legislative compliance and risk. Reporting to the COO, the role will be key in supporting the Leadership Team to establish and maintain a culture of continual quality improvement.</p>
<p>The role will lead the organisation in its continuous improvement, quality and compliance practices. They will refine, develop and facilitate the implementation and improvement of the NTV Quality Management system, ensuring the system maintains accountability and remains fit for purpose.</p>
<p>We are currently undertaking Rainbow Tick accreditation therefore experience with accreditation standards would be beneficial in this role.</p>
<p>The Quality and Compliance Manager will be a key resource in supporting all levels of the organisation to establish and maintain a culture of continual quality improvement.</p>
<h3>Mandatory Requirements</h3>
<ul>
<li>Tertiary qualification in Human Service Management or Administration, a relevant human services discipline (Social Work, Psychology, Education, Health etc), Law, or equivalent.</li>
<li>Studies and/or experience in quality systems, accreditation standards and/or contractual, regulatory and legislative compliance</li>
<li>Previous demonstrated experience in a quality, risk and compliance role.</li>
<li>High level of competence and experience in the use of data for analysis and reporting</li>
<li>Strong knowledge of policy frameworks and associated governance arrangements</li>
<li>Strong relationship building skills and the ability to influence positive change when working with diverse stakeholders &ndash; internal and external</li>
</ul>
<p>Further details relating to the key roles responsibilities and requirements of this role can be found in the position description on our website - <a href="https://ntv.org.au/about-us/work-with-us/" target="_blank" rel="noopener">ntv.org.au/about-us/work-with-us</a></p>
<h3>What we offer</h3>
<ul>
<li>Be part of a growing NFP working to end men&rsquo;s family violence</li>
<li>Equal Employment Opportunity Employer</li>
<li>Currently working towards Employer of Choice recognition</li>
<li>Offices located in Melbourne CBD close to public transport</li>
<li>Currently WFH and will continue with a hybrid model moving forward</li>
<li>Salary Packaging</li>
<li>3 days bonus leave (pro-rata) at Christmas</li>
<li>Employee Assistance Program</li>
<li>Training and Professional Development, including Study Leave</li>
</ul>
<h3>How to Apply</h3>
<p>To apply please submit an up-to-date resume and cover letter (no longer than 2 pages) outlining your relevant experience aligned to the Key Role Responsibilities and Mandatory Requirements.</p>
<p><strong>Applications will be reviewed as received until the position is filled. </strong></p>
<p>Shortlisted applicants will be required to respond to additional key selection criteria as outlined in the Position Description.</p>
<p>Any questions please contact <a href="mailto:recruitment@ntv.org.au?subject=Quality%20and%20Compliance%20Manager%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">recruitment@ntv.org.au</a>, using the subject line: <strong>Quality and Compliance Manager enquiry via EthicalJobs.</strong></p>
<p><em>NTV values diversity and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.</em></p>

We are looking for strong leadership skills to guide and advise our growing organisation on all aspects of quality assurance and regulatory & legislative compliance and risk.

Quality and Compliance Manager

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