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Recovery Coaches - Port Macquarie

Neami National

Full citizenship for all people living with mental health issues in Australian society

About the Role

  • Multiple Positions - Full Time, Part Time, or Casual
  • CSD Level 2 from $64,363 - $69,031 p/a pro rata

Recovery Coaches provide a range of rehabilitation and support to consumers, tailored to meet their individual needs. In this role, you will support consumers to engage in their own personal and unique recovery journey and develop new skills, social connections and improve their wellbeing by engaging them as fellow persons. Neami National's work with consumers occurs within their own community of friends, family and neighbourhood.

Core duties

  • Engage consumers and develop trusting and professional relationships
  • Utilise evidence-based programs which draw on a strength-based, coaching approach which aims to enhance consumer autonomy and wellbeing
  • Assist consumers to build on their formal and informal supports and provide useful practical resources that will assist them in managing their wellbeing
  • Plan, facilitate and evaluate group programs
  • Provide direct practical support to consumers so that they gain/maintain independent living skills
  • Together with the consumer, regularly monitor their progress towards their identified goals
  • Work closely with clinical case managers, carers, family and friends to deliver the best possible comprehensive service
  • Maintain up to date records and assessment outcomes

What will you bring to the role?

  • Strong coaching skills, drawing on your own life experience of enhancing your physical health and wellbeing, overcoming adversity and building resilience to inspire and support consumers in their own unique recovery
  • An understanding of the principles and processes of psychological recovery and how to relate to individuals’ unique experiences
  • Ability and willingness to work effectively as part of a team, to meet program goals and objectives
  • Knowledge of complex mental health and drug and alcohol issues
  • Highly developed written and verbal communication skills
  • Knowledge of the recovery model
  • People with lived experience and/or Aboriginal background are strongly encouraged to apply

Mandatory requirements

  • Minimum Certificate IV in Mental Health or equivalent
  • Current NSW Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check – disclosable outcomes considered
  • Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (or have received one dose of an approved COVID-19 vaccine and have a scheduled appointment to receive their second dose.)
  • Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.

Incentives include

  • Flexible working arrangements
  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Excellent conditions including paid parental leave, generous long service leave, wellness and gratis leave
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Employee Assistance Program (EAP)


Click "Apply Now" to proceed with your application.

The terms and conditions of the role are listed in the position description attached to this ad. If you have any further questions not addressed in the advertising words or position descriptions, please contact:

Cherie Caltabiano, Service Manager: 0434 332 903

Krystal Koop, Senior Practice Leader: 0438 245 853

Applications will close once successful candidates are identified. Don’t delay, apply today!

No recruitment agency candidates need apply.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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