For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

• Part-Time (0.6FTE), Maximum Term Contract until 30th June 2028
• Classification: SCHADS Level 6 with a salary range of $110,221 - $115,102 per annum pro rata + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Preston, Melbourne (remote/hybrid working arrangements will be considered)

About your new role

Early Service Development Support is a 2-year pilot project to design, test and refine an internal consultancy approach to service improvement for new Neami services. The approach will work with new services shortly after commencement to assess the effectiveness of key elements of their service model, including workflows, staff structure and capabilities, team culture and consumer data processes, and then work with staff and leaders to design and implement service improvements. The aim is to help new Neami services achieve high-quality, consistent delivery more quickly.

The project has two stages. First, it will test the approach in two pilot services, providing on-the-ground support to assess and improve their service models and identifying what types of support, sequencing, assessment and intervention are most effective in early service development. Second, it will use learning from the pilot services to refine and document an Early Service Development Support model that can be scaled across new Neami services in future.

The project addresses Neami's strategic priority of improving how we support service delivery.

The Project Coordinator, Early Service Development Support (ESDS), supports the effective coordination and delivery of the ESDS project under the direction of the Service Development and Design Lead and the Strategy Lead.

The role focuses on project coordination, service-partnered engagement, documentation and communication, supporting services and stakeholders to participate in structured, purposeful activities that are responsive to operational context and priorities.

The Project Coordinator works alongside services in a supportive, enabling capacity, helping to organise and communicate activities, document learning and reduce coordination burden so that service leaders retain ownership of decisions and implementation.

What you will bring to the role

• Formal tertiary qualification in a related field such as human services, research or design, or equivalent experience working in a relevant setting.
• Demonstrated experience in project coordination, with strong organisational skills including managing multiple tasks and meeting agreed deadlines within a complex environment.
• Well-developed written communication skills and attention to detail, including preparing clear project documentation, summarising information and developing stakeholder communications.
• Well-developed verbal and interpersonal communication skills, including communicating project tasks, supporting structured discussions and participating in meetings with a range of stakeholders.
• Proven ability to work collaboratively under direction as part of a project team.
• Proficiency in Microsoft Office tools including Planner and Excel for project coordination and reporting.

Desirable

• Formal qualification in project management (e.g. Cert IVin Project Management Practice, Diploma of Project Management, PRINCE2 Foundation, Agile PM Foundation).
• Experience contributing to research, participatory design or learning and development projects in a coordination or support capacity.
• Experience supporting engagement activities, data collection, synthesis or documentation as part of a project team.
• Familiarity with participatory, evidence-informed or continuous improvement approaches.
• Experience using online collaboration tools such as Miro for participatory design, process mapping or workshop facilitation.

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check
• Australian working rights

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and ParentalLeave pro-rata
• 17.5% Annual Leave Loading
• Flexible work arrangements are available for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

How to Apply

The terms and conditions of the role are listed in the position description which can be found attached below.

To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password
• Upload your resume and cover letter.

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

James Coutinho, Service Development and Design Lead - 0435 229 774 or Email: [email protected] using the subject line: Project Coordinator - Early Service Development Support enquiry via EthicalJobs.

If you have any technical issues when applying for this role, please email [email protected] for assistance.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.