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Peer Support Workers - Urgent Mental Health Care Centre

Neami National
  • Part time and casual positions available
  • 7 day rotating roster
  • CSD Level 2 from $63,670 - $68,264 pa (pro rata) dependent on skills and experience
  • Maximum term contract until 30 October 2022, with high possibility of extension to 30 September 2024; subject to review of funding contracts and performance

Full citizenship for all people living with a mental illness in Australian society

About the Role

The Urgent Mental Health Care Centre (UMHCC) is an exciting new service which will provide South Australian’s an alternative service to attend when experiencing mental health crisis. The UMHCC is a first of its kind service in Australia and is based on our formal partner, RI International’s (RII) “Crisis Now” movement and their international leading lived experience, high engagement, multi-disciplinary crisis model offering an alternative to Emergency Department presentations.

Peer Support Workers are integral members of the team and represent 50% of the workforce within the UMHCC. Peer Support workers draw on their lived experience of recovery from mental illness, mental health crisis or caring for someone living with a mental illness to instil confidence and hope in others about the journey of recovery. You must have a lived experience of your own mental illness/caring role, and a rich understanding of the processes of recovery. You must be willing to purposefully use your own story to help others further their own understanding of recovery.

You will work alongside a multi-disciplinary team inclusive of mental health clinicians, mental health registered nurses and nurse practitioners, registrar medical officers and consultant psychiatrists. Peer Support Workers will support a high engagement model of care, through actively greeting and supporting consumers throughout their time at the UMHCC. Peer Support Workers are an important element of the team approach and bring the wisdom of experience to many aspects of service delivery including intake interviews, service promotion, partnership work and case reviews.

Peer Support Workers have access to a tailored training program and to regular professional development sessions.

Core duties

  • Work to the principles that underpin the Collaborative Recovery Model (CRM) protocols.
  • Engage consumers and develop trusting and professional relationships
  • Work closely with clinical case managers in order to deliver the best possible comprehensive service to consumers
  • Work within a holistic framework taking into account the needs of consumers, family, carers and other members of the community and provide culturally appropriate service responses
  • Group facilitation of our peer led program, Flourish

What are we looking for?

  • Lived experience of your own mental illness and a rich understanding of your own processes of recovery
  • A willingness to purposefully use your own story to help others further their own understanding of recovery
  • Experience as a consumer of the public or private mental health system
  • Experience of group work ideally as a facilitator
  • Ability to be flexible and to adapt and respond to change
  • Ability to foster and maintain respectful, professional relationships with consumers, staff and organisations
  • You must have an appropriate length of time in recovery to be able to effectively and safely conduct the peer support worker role, and a willingness to continue to engage in recovery supports where appropriate.
  • Ability to be flexible and to adapt and respond to change

Mandatory requirements:

  • It is a requirement of the Peer Support Worker position that you hold, and provide Neami evidence of, a Mental Health (or equivalent Human Services, Community Services) qualification of Certificate IV level or above, or complete such a qualification within 2 years of your commencement of employment.
  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered

Recruitment Information Session

Want to know more? Come and join us for an online Information Session.

If you are interested in this position and/or want to know more about Neami National, Urgent Medical Health Centre and open positions, feel free to attend one of our Recruitment Information Sessions. The sessions are scheduled for:

  • Monday 26th October 5.30pm-6.30pm
  • Thursday 29th October 5.30pm-6.30pm

Both sessions will be via zoom, if you are interested, RSVP to Lesley Tang on lesley.tang@neaminational.org.au, using the subject line: Peer Support Workers - Urgent Mental Health Care Centre enquiry via EthicalJobs. Lesley will send the zoom invite link.

About Neami

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

“Neami’s been amazing for career development. I’ve gone through several different types of roles and positions. Over the last 11 years there have been so many opportunities to engage with, and the organisation really supports people to do that”

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Why work with us?

Neami offers its staff a variety of incentives, such as:

  • Diverse and inclusive organisation
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Comprehensive Learning and Development training
  • Employee Assistance Program (EAP)

How to apply:

If you feel you have the skills and experience to succeed in this role, then please apply.

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Rebecca Ljubic, Service Manager: 0437 180 036.

No recruitment agencies candidates need apply.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

A position description is attached.

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