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Peer Support Worker - Family & Friends - Kalgoorlie

Neami National

Full citizenship for all people living with a mental illness in Australian society

About the role

  • Part Time (FTE 0.7)
  • Maximum Term Contract until 30 June 2025.
  • CSD Level 2 $63,670 - $68,264 p.a. (pro rata) dependent on skills and experience
  • 7-day rotating Roster

The Kalgoorlie Step Up/Step Down Service is a 10 bed, maximum 28 day stay facility, that provides a Step Up/Step Down option for people who are becoming unwell or are still recovering from an acute illness and need a short period of additional support and consolidation to complement their treatment and support. As a Peer Support Worker (family & friends) you will work with families and carers of consumers in a collaborative fashion to promote and enhance recovery

The Kalgoorlie Step Up/Step Down is operated by Neami in partnership with WA Country Health Service. The Kalgoorlie Step Up/Step Down Service will accept referrals from the Goldfields region. During their stay consumers are assisted to develop a wellness plan including relapse prevention. The staff team at Kalgoorlie Step Up/Step Down consist of a Manager, Senior Practice Leaders, Community Rehabilitation and Support Workers (CRSWs), an AOD Counsellor, Peer Support Worker (PSW), Family Peer Support Worker (FPSW) and Administration Support. The facility is staffed 24 hours per day, 7 days per week and operates on a 7 day rotating roster consisting of morning and afternoon shifts.

Core duties

  • Engage consumers as well as carers, family and friends and develop trusting and professional relationships that respect worker / consumer boundaries
  • Seek to learn about the consumers’ interests, their connections with family and friends, and work with the consumer in building their capacity to be part of their community
  • Provide emotional support to carers, family and friends by constructively applying lessons learnt through your own lived experience, i.e. be a bearer of hope that recovery can and does occur
  • Draw upon your understanding and belief in strength based, recovery orientated models of service
  • Provide opportunities to discuss problem solving strategies, reflecting on helpful and unhelpful behaviours
  • Provide social validation support by giving consumers feedback about their social interaction
  • Assist other staff members in the development and regular review of the consumer’s individual service plan
  • Work as part of a team in assisting consumers and their family and friends to engage with the practices associated with the Collaborative Recovery Model, i.e. assisting in values and strengths identification and clarification, assisting the completion of tasks as part of goal striving
  • Utilise the facilitation of the any group program to promote with carers, family and friends participants: recovery, self- agency, and life visioning in their communities of choice.
  • Provide emotional support to consumers by applying lessons learnt through your own lived experience
  • Facilitation of the Flourish program to promote recovery, self-agency, and life visioning in consumers’ communities
  • Maintain records and resources
  • Engage consumers and develop trusting and professional relationships
  • Collect, collate and maintain data on consumer contact
  • Work within a collaborative team approach

What will you bring to the role?

  • Lived experience of mental illness and demonstrated experience of recovery
  • Demonstrated experience in facilitating groups
  • Ability and willingness to work effectively as part of a team, to meet program goals and objectives.
  • Knowledge of the recovery model for mental health

Mandatory requirements:

  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

“Neami’s been amazing for career development. I’ve gone through several different types of roles and positions. Over the last 11 years there have been so many opportunities to engage with, and the organisation really supports people to do that”

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, generous long service leave, wellness and gratis leave
  • Pet friendly environment

How to apply:

If you feel you have the skills and experience to succeed in this role, then please apply here now.

The terms and conditions of the role are listed in the attached position description. If you have any further questions not addressed in the advertising words or position description please contact:

Name: Maria Turoy, Service Manager

Phone number: 08 6323 8987

No recruitment agencies candidates need apply

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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