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Finance Officer - Plan Management

NADO
  • St Marys Location
  • Full Time
  • Close to Parking and Shops

About NADO

NADO Disability & Aged Care is a community-based charity that is committed to providing services and supports that respond to the needs and personal goals of people with disability, the frail and aged, their families and carers within the context of their home, work and community life across the Nepean Blue Mountain region.

The Role

We are looking for an experienced Finance Officer – Plan Management to join our team. This role will provide support to the Finance Team in areas such as but not limited to:

  • NDIS Plan management invoice processing and payments
  • Timely dispatch of statements to participants
  • Allocating participant incoming payments through NDIS, including EFT, cheques, credit cards and cash
  • Submitting to NDIS for reimbursement prior to payment to providers
  • Respond to enquiries via phone and email providing clear, friendly, and timely information for potential participants
  • Prepare and issue service agreements, ensuring accuracy and a smooth digital-signature process of participants
  • Maintain and update internal onboarding systems, keeping participant records current and supporting a seamless start to finish participant experience
  • Follow up selected overdue accounts.

Desirable

  • Experience in submitting claims through the NDIS Provider Portal
  • Experience of using accounting software
  • Knowledge of NDIS Price guides and item codes
  • Allocating participants incoming payments through NDIS (including EFT, cheques, credit cards and cash)

The ideal candidate will be a team player, have experience as a Finance Officer, the NDIS and Plan Management.

Why join NADO?

NADO takes pride in the services it delivers, creates a supportive and inclusive team environment, salary packaging and offers meaningful work that makes a real difference.

NADO has been recognised as Employer of Choice, a Great Place to Work accreditation and a winner of the Voice Project’s Best Workplace Award and in addition to supporting Equal Employment Opportunity.

next steps

To submit your application, please click 'Apply Now' by the closing date.

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