MyCareSpace (mycarespace.com.au) is a free community service supporting people living with a disability all around Australia. We do this by connecting people with disability supports in their local area that meet their individual needs.

You’ll be joining a team of dedicated, energetic people who are motivated by our purpose: to give every Australian living with a disability access to the information and support they need to increase their independence and achieve their life goals.

Your role will be to connect people looking for disability services with providers of disability services in their area and to liaise with both people living with disability and their families and service providers.

You are the” human face” to our directory and connections service.

Duties and Responsibilities:

• Speaking with people looking for services and determining their precise needs
• Connecting them with the providers who can best meet their needs
• Following up with people and service providers
• Connect people looking for information about the NDIS with the appropriate resource on our website
• Develop a strong knowledge of our provider base, the services they offer as well as the locations they service
• Draw on your own personal experience of the disability sector to encourage and support our MyCareSpace community and customers.

This Role will suit someone who:

• Is based in Australia.
• Is empathetic, helpful and organised.
• Wants to work with a like-minded team with a common goal of making an impact in other people's lives
• Is service orientated and enjoys engaging with people.
• Is self-motivated and happy to work both independently and within a team.
• Has excellent verbal and written communication skills
• Enjoys research and problem-solving
• Having a lived disability experience is preferred
• Having knowledge of the NDIS is preferred

Hours:

This role is part-time and flexible to start, with a view to becoming more permanent as we grow. MyCareSpace is based in Sydney, but the role can be performed remotely with the option to come into the office 2-3 days a week if applicable.