• Full-time
• Permanent
• Townsville Location

MS Queensland is expanding our impact across Queensland as a specialist disability employment provider, with recognised expertise in neurological conditions.

As part of the CoAct network, we deliver choice-driven, personalised, community-based employment solutions for people living with neuro conditions. This role is about more than job placement, it’s about building inclusive communities, one opportunity at a time.

If you thrive in a role that blends strategic employer engagement with meaningful, person-centred client support, we’d love to hear from you, whether you’re already experienced in employment services or you’re bringing strong transferrable skills and a genuine desire to learn the industry.

Applications will be reviewed daily.

The opportunity

This is a unique opportunity to join our Specialist MS and Other Acquired Neurological Conditions program, supporting people with neurological conditions to achieve sustainable, meaningful employment.

Based in Townsville, you’ll champion inclusive hiring by connecting clients with supportive employers and guiding them into workplaces where they can thrive. As an Employment Development Consultant (EDC), you’ll combine coaching, reverse marketing, and in‑ work support to break down barriers and create lasting outcomes.

This is a full-time, on-site position, working Monday to Friday from 8:30am to 4:36pm.

In this role, you will:

• Provide personalised 1:1 support through job search, placement, and retention
• Complete onboarding, assessments, and co‑ create strengths‑ based Job Plans
• Partner with clinicians to deliver coordinated, holistic support
• Coach clients through resumes, interviews, and workplace expectations
• Build employer relationships and manage wage subsidies and Job Access supports

You bring

• You’re passionate about inclusive employment and skilled at building trust, with both clients and employers. You bring:
• Experience in employment services, disability support, community services OR strong transferrable experience from roles such as recruitment, customer service, account management, sales, coaching, education, case management, or allied support (and the willingness to learn the employment services landscape)
• A Cert IV or higher qualification (highly regarded) or a commitment to work toward relevant professional development
• A strong interest in understanding the employment barriers faced by people with disability, and a willingness to build your knowledge in neurological conditions (training and support will be provided)
• Excellent communication, empathy, and problem-solving skills
• Confidence working independently and collaboratively in a multidisciplinary team
• Solid digital capability, including Microsoft Office and the ability to learn employment systems such as JobReady (prior experience is helpful but not essential)
• A growth mindset, curiosity, and keenness to learn, you enjoy feedback, reflect on practice, and keep building your capability

Compliance requirements

To be successful in this role, you’ll be required to complete:

• NDIS Worker Screening
• Blue Card
• National Police Check
• NDIS Worker Orientation Training

(MS Queensland covers the cost of the Blue Card and NDIS Worker Screening Cards.)

What this role offers?

• Salary packaging up to $15,990, plus Meals & Entertainment card up to $2,650
• Novated leasing options
• Free professional development and peer recognition platform
• Employee Assistance Program (EAP) for you and your family
• Portable long service leave (QLeave) and financial wellbeing benefits
• Free MS Queensland polo shirts and annual flu vaccination
• Private health insurance discounts with Australian Unity
• Access to exclusive discounts across 500+ leading brands

About MS Queensland

With over 65 years of experience, MS Queensland delivers holistic neuro services that empower people to live better lives. We drive neuro wellness through integrated services spanning employment, allied health, education, advocacy, research, and community support.

If you’re ready to make a genuine difference through inclusive employment, we’d love to hear from you.

Apply now and help shape better futures through meaningful work.

How to apply:

Please click 'Apply Now' and submit your resume and your targeted cover letter by 11:59PM AEST on the closing date.

For a copy of the full position description, please contact  [email protected]  using the subject line: Employment Development Consultant - Townsville enquiry via EthicalJobs.

Note: Applications will be reviewed daily, and suitable applicants may be contacted prior to the close date.

Our commitment to inclusion

At MS Queensland, we warmly welcome candidates from culturally and linguistically diverse backgrounds, people with disability, LGBTIQA+ communities, and Aboriginal and Torres Strait Islander peoples.

Respectfully, no agencies please.

A position description is attached.