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Community and Customer Support Officer

Mosman Municipal Council
  • An all-rounder Community Care support role with a scope for innovation and creativity
  • Located on the northern shores of Sydney Harbour with public transport at door
  • Full-time permanent opportunity with a Rostered Day Off every 3 weeks
  • Total package from $66,843 to to $80,445 pa including superannuation

About Us

Mosman Council is committed to its community, innovation, the environment and making a difference at the local level. We offer diverse and challenging work with an opportunity to deliver on initiatives that have a tangible impact on the daily lives of residents. The recruitment and selection of talented staff committed to giving back to the community is a high priority for us, as we know our reputation relies on it.

Our employees enjoy many great benefits, including a 3-weekly Rostered Day Off for full-time staff, public transport travel subsidy program, tertiary study assistance, health and wellbeing initiatives and annual Award increases.

We offer a professional and flexible working environment with many opportunities for upskilling and cross-unit collaboration. We take pride in having a supportive and progressive workplace culture.

About the Opportunity

Mosman Community Care, operating from the Mosman Square Seniors Centre, is dedicated to providing superior services and programs to the Mosman community.

As the first person our customers and clients interact with, you will be the face of Mosman Community Care and Mosman Square Seniors Centre so we are looking for someone with a positive outlook and friendly attitude and who can make our clients feel at ease.

Your day to day work will involve welcoming people to the centre, front desk duties, taking bookings and payments, office administration and centre support. It is therefore important that you are organised, have administration skills and can juggle a number of tasks at once.

You will also support the production of regular newsletter and other promotional materials.

This is a great opportunity for you to have a genuine impact on our community and there is a scope for innovation and creativity in developing and improving activities, procedures and systems.

About You

To be successful in this role you will have:

  • A genuine passion for helping people
  • Proven experience in the delivery of excellent customer service in complex customer environments
  • Experience in administration, centre management/venue hire support and scheduling or similar
  • High level of flexibility/adaptability and initiative to handle multiple diverse tasks and work as a team player with a customer focus
  • Strong time management and organisational skills with the ability to prioritise tasks and meet deadlines with little impact on clientele
  • Be able to work in a demanding environment, constantly being on the go
  • High level of computer skills and proficiency in the use of Office 365 including Word, Excel and Outlook as well as point of sale and other technology such as smart phones or tablets

This position is subject to a National Police Check undertaken by Council

How to Apply

Apply now using our on-line application process.

Interested, like to know more? Please go to the Careers at Council page of our website at www.mosman.nsw.gov.au

All enquiries regarding this position will remain private and confidential and can be directed to Maya Jankovic on 9978 4129.

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Mosman Council is committed to creating safer communities for children and young people.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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