• Permanent Full-Time role.
• Salary: $87K + Super + Salary Packaging.
• Location: South Brisbane, QLD 4101.
• Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you passionate about making a difference in the lives of young people? As a Youth Case Manager within the Housing and Support link Service, you'll be working on the front lines from the Mater Hospital Young Adult Health Centre in South Brisbane, helping young individuals who are homeless or at risk of becoming homeless while they receive treatment or support.

You'll work closely with these young people and their health and community networks to break down barriers to stable housing. Your mission? To find and secure housing solutions that support their recovery and help them develop the skills they need for long-term tenancy success. Join us in this dynamic role and play a key part in transforming lives by creating stability and fostering hope for a brighter future!

YOUR KEY RESPONSIBILITIES

• Support young people who are homeless or at risk of becoming homeless to stabilise their housing arrangements.
• Work with participants to create individualised support/case plans including referral.
• Assist clients in the process of transition out of the service.
• Conduct group case management sessions or group work programs for clients.
• Engage and participate in relevant community-based meetings.
• Complete a range of administrative duties and internal/external reports.
• Ensure all risks/ incident reports/ safety concerns are documented.

Requirements for Success

• Relevant degree with at least 1 years' experience or Associate Diploma with relevant experience or less formal qualification with substantial years of relevant experience.
• Demonstrated experience supporting young people with high and complex needs.
• Knowledge and understanding of Child Protection legislation and child protective concerns.
• Demonstrated crisis, case management, referral, and advocacy skills.
• Demonstrated professional approach to the role including maintaining professional boundaries.
• Strong stakeholder management skills.
• Strong organisational skills and the ability to manage time effectively.
• A sound level of computer literacy including proficiency in Microsoft Office packages.
• Required to get vaccination for Hepatitis B, Mumps, Rubella, COVID 19, Measles, Whooping Cough, Chicken Pox and Tuberculosis as per the Biological Safety Policy.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work - every day you know you're making a real difference.
• Not-for-profit salary packaging, reducing your tax (details via AccessPay).
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities.
• Opportunity to purchase additional annual leave.
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] using the subject line: Youth Case Manager enquiry via EthicalJobs or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected] using the subject line: Youth Case Manager enquiry via EthicalJobs.

Find out more about a career with Mission Australia.

How to Apply

Click "Apply Now" and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.