• Permanent full time| 38 hours per week
• Location: Camperdown, NSW 2050
• Salary: $96K + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Support the clients, staff and Program Manager within the Camperdown Support Services at Common Ground. This role encompasses guiding and supervising staff and also providing support to our clients with complex issues.

Your key responsibilities will be to:

• Collaborate with the Program Manager to oversee the allocation and support of clients in the program
• Support the team of case managers and AOD staff in providing evidence-based, intensive person-centered case management sessions
• Oversee client intake process and assist them in the process of transition out of the service
• Support staff in convening case conferences with stakeholders as required to create best outcomes
• Deliver single stream training programs which support the practical needs of the clients
• Foster partnership with local organisations, government agencies and stakeholders to enhance service reach and impact
• Assist staff with day-to-day running of the service supervision and program support in line with program outcomes
• Conduct quality audits of case file and practices to ensure high quality service delivery
• Contribute to employees performance discussions to develop planning activities when required

Requirements for Success

• Cert IV or Diploma in Community Services with minimum of 2 years' experience
• Certificate in AOD desirable
• An understanding of combined lived experience and professional development that support recovery practices
• Demonstrated ability to provide supervision to employees and provide expert advice to employees at lower levels
• Demonstrated ability to plan, coordinate and supervise the implementation of educational/development programs for clients
• Strong written and verbal communication skills (essential)
• Ability to work collaboratively in a fast-paced and dynamic environment

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We're committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia. Find out more about a career with Mission Australia.

We encourage applications from people with disability and Indigenous Australians. If you have a disability and need support to submit your application, please email [email protected] using the subject line: Team Leader enquiry via EthicalJobs.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Generous discounts with health insurance and major retailers
• Free external, confidential counselling and access to chaplaincy support.

How to Apply

To be considered for this opportunity, please click 'Apply Now'. As a committed Circle Back Initiative employer, we will respond to your application.

For further information regarding working with us, visit Working for Mission Australia.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you