• Permanent - Full time
• Flexible location across NSW (Sydney CBD, Blacktown, Coffs Harbour) or Hobart, TAS
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

Mission Australia Housing has an exciting new role for a National Manager – Operational Projects to join our leadership team to implement, manage and deliver a range of key operation projects across our national housing portfolio.

The role will include aspects of project management, project implementation, overseeing the management of current and ongoing operations projects including bi-annual rent reviews, local area planning and annual tenant surveys as well as lead or support on a range of organisational projects in areas of business planning, growth and service improvement.

Your key responsibilities will be to:

• Develop and manage operational project plans to track the progress of deliverables
• Participate in stakeholder consultation, engagement and delegation of tasks
• Identify risks and develop and implement risk management strategies
• Monitor and report on projects progress to relevant stakeholders and contribute to organisational reporting systems
• Contribute to and utilise project management framework systems and tools
• Work with the Management Team and Operations team to identify operational focus areas and priorities
• Identify, analyse and develop improvements to processes and systems to meet the needs of MAH
• Build and foster respectful and constructive working relationships with all staff and other stakeholders

Requirements for Success

• Tertiary qualifications in a related field.
• Experience in social or affordable housing or related field
• Strong project management and project implementation experience
• Sound understanding of the community housing compliance environment (legislation, standards, performance monitoring)
• High level written and inter-personal skills.
• Ability to develop and deliver small group training and information sessions and materials.
• Ability to work constructively with a variety of stakeholders
• High level research and analysis skills.
• Computer Literacy, Competent in use of electronic communication and database systems

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• NFP salary packaging benefits reducing taxable income (details via AccessPay)  
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected], using the subject line: National Manager, Operational Projects - Flexible Location NSW enquiry via EthicalJobs.

Next Steps

To be considered for this opportunity, please click ‘Apply for this job’ and send your cover letter and resume today. As a committed Circle Back Initiative employer, we will respond to your application.

For more information, feel free to view the Position Description. For further information about working with us visit Working for Mission Australia.

Please send through your application as soon as possible.