• Full Time: 12 - month contract with possible extension
• Location: Coffs Harbour, NSW
• Salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose. 

Mission Australia Housing

Mission Australia Housing provides social and affordable housing to vulnerable Australians ensuring they have access to good-quality housing that enables people to participate in their communities.

Your Opportunity

This is a customer facing role requiring previous experience in the property management or community housing industries.

Your key responsibilities will be to:

• Conducting all the arrangements to lease vacant properties quickly and effectively
• Work with tenants to assist and support them in maintaining their tenancies
• Carry out property inspections every 6 months and completing required property reports
• Attend court/tribunal hearings where necessary to represent the interest of the organisation
• Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
• Maintain positive relationships with external and internal stakeholders
• Actively contribute to developing and implementing strategies that connect tenants to additional support

Requirements for Success

• Demonstrated experience working with vulnerable client groups
• Community housing experience or property management experience required
• Knowledge of the Residential Tenancy Act and NCAT process would be preferred
• Experience with Microsoft Office products for reporting
• Excellent written and verbal communication skills
• Current Drivers’ Licence, WWCC and COVID-19 vaccination proof are essential
• Senior First Aid Certificate or willingness to gain one

As part of our Employment screening process you will also be required to undertake a National Criminal History Check and will need a Working with Children Check.

Our culture   

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We’re committed to the safety and wellbeing of each other and the people we serve.   

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.   

Find out more about a career with Mission Australia.   

We encourage applications from people with disability and Indigenous Australians.  

If you have a disability and need support to submit your application, please email [email protected] using the subject line: Housing Officer enquiry via EthicalJobs.

 Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)   
• Generous discounts with health insurance and major retailers   
• Free external, confidential counselling and access to chaplaincy support.  

How to Apply

View the PD Housing Officer (1).pdf. For further information about working with us visit Working for Mission Australia.

 Applications are reviewed upon receipt, please apply as soon as possible. Thank you!